[Resolved]  Shine.com — Concern about additional paid services_Reg Mob [protected]

Address:11th Floor, Park Centra, Sector-30 Gurgaon

I want to highlighted a misleading process to initiate Paid job services and once initial amount paid they came up with another payment demand whole case mentioned below.
On November 16th, I initially purchased a service for Rs. 3292. Subsequently, the Shine team assigned a coordinator who recommended an additional service costing Rs. 3536. Unfortunately, I couldn't proceed at that moment due to a lack of funds. Despite expressing my financial constraints, the Shine team did not provide any updates thereafter. Today, 4th Dec, when I decided to avail the previously recommended service and made a payment of Rs. 3536, Shine.com representative informed me that an additional service, priced at Rs. 4673, was required to proceed further. without availing these services you will not get any interview call. since i already invested Rs. 6828 there was not option left for me to suggested services. I paid Rs. 4673 well but they were still want me to buy another service to proceed further which is additional Rs. 7000.

My concern stems from the lack of full information provided by Shine.com during the initial calls. It has left me feeling as though I may have been subjected to a misleading situation or potential scam. I would appreciate clarification on this matter. They misleading the Candidate and once intial amount paid by them they ask another paid services. I want you to please look into this matter, I have seen reviews on internet that so many people get cheated by them
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Jan 6, 2024
Complaint marked as Resolved 
Shine.com customer support has been notified about the posted complaint.
Verified Support
Dec 06, 2023
Shine.com Customer Care's response
Dear Sir/Ma'am,

We would like to assist you in tracking your order. However, we have encountered a challenge in locating your order using your name alone. To ensure we can provide you with accurate and timely information, we kindly request that you share your registered details with us.

Regards,
Team Shine
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