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[Resolved]  Shine.com — Extraction of Money through Fraudulent Means

On 07/08/2022, I got a mobile call for help in re-drafting/ value-addition to my resume which I had uploaded on Shine.com a few days back. I agreed to its value-addition. Subsequently on 08/08/2022, I was called by some one from Shine Learning that Miss Rajni will be helping me for this task against one-time membership fee of Rs.3657. Miss Rajni was put on line & I paid this amount. Simultaneously, she manipulated through her skill sets demanding more money for my next placement (after retirement ) demanding more amount and shooting in my email successive invoice (starting from a lower amount to higher amount) as evidenced from the emails. I despite pleading that it is a fraudulent way of extracting money, Miss Rajni repeated stressed that HT Media is an affiliate of Hindustan Times besides full-proof recording of coversation they do not indulge into such practices. After receiving the invoices I found that the items invoiced were in total, disagreement with the intended & for which the calls were held. I sought voice recordings/ clippings which the company did not provide despite waiting for hours. I was forced to examine the reviews of the company from pubic domain (internet) which collaborated my earlier apprehensions that the company is using fraudulent ways of extracting money from Indian citizens including me. I had earlier emailed some of my documents (certificates and pay slips) but when no sound clips / recordings were provided and with the inputs from public domain, I emailed the company to refund the entire amount and not to activate any of its services for me. I solicit your help in recovery of my money.

Thanks/regards.
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Sep 17, 2022
Complaint marked as Resolved 
Shine.com customer support has been notified about the posted complaint.
Verified Support
Aug 17, 2022
Shine.com Customer Care's response
Dear Sir,

We hereby acknowledge receipt of the email you have submitted.

We are looking into your issue raised on your services. We will respond to you shortly and we request you to bear with us in the interim.

Thanking you and assuring you of our best services at all times.

Regards,
Team Shine
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