[Resolved]  Shine.com — fake job promise

Address:560038

Initially one of the call center executive called me and spoke to me quite well and told me that they would share my profiles to india and middle east for certain number of consultants and companies etc for which they would charge me rs 6000. I agreed for the same and paid the money, later another executive swarup calls me and says the above amount is just a registration fee and you need pay an amount of rs 14000 for profile writing and document verification.
Once he told me this i told him i cannot pay this money so return my amount which i paid earlier. For this he said there is no such option and they will not pay any amount back, then i told him i will file a complaint against this because nothing about the second payment they had mentioned to me earlier and now they are trapping me after i paid my initial amount of rs 6000.
For this the executive told me you ""do what ever you want they are not going to return the money. Lets see if you can get it back"
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Dec 22, 2019
Complaint marked as Resolved 
Shine.com customer support has been notified about the posted complaint.
Verified Support
Nov 20, 2019
Shine.com Customer Care's response
Dear Sir,

Thank you for bringing this our kind attention and appreciate your feedback towards our sales team. We are sorry for your earlier experience and want to change this serving on behalf of our services. This feedback will help us coaching and training our sales executives and perform us better to provide a better platform.

As per our discussion, we want to inform you that the team might have suggested additional services which could give a better impact on your profile in the job market but it is your decision whether you want to process for more services or not. You have intimated us that you are not interested other than below services so we would be going to process the enrolled services on your profile and will be marking your number in DND so that you could not receive further marketing calls for more payments.

Resume Booster
Featured Profile: 180 days
International Profile Update: Middle East

We request you please acknowledge to process with the mentioned services so that we could start working on your profile.

We would urge you to utilize the service and take the greatest advantage of it and we are sharing with you the important steps to get the better result, however, there is no job or interview guarantee.

For any inquiries, email us at [protected]@shine.com or get in touch with us on the below-specified number
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