| Address: | BPTP Park Centra Building, Sector 30, Opp 32nd milestone, Gurgaon, Haryana. |
I am writing this compliant to express my deep disappointment and frustration regarding the recent experience I had with Shine.com. I believe it is important to bring this matter to your attention in the hope that it can be resolved promptly and to prevent similar issues from recurring to anyone
in the future. I was reached out by Shine.com on 17th October 2023 @ 1:56 pm by the number [protected] for boosting my wife's resume in the job portal. They started by first asking me to pay Rs.3567/- which I paid, then they said another person from shine team would contact me for further process then another person contacted me on the same day @3:38 pm from this number [protected] as my dedicated recruiter and he started saying please pay Rs.5192/- for education verification when I said I will have to discuss about it with my wife and give a call
back later He said that we have to make the payment immediately on the call itself . When I denied to pay he said they will not help me with their services because of non payment after convincing me for so long I agreed to make that payment, I made the payment of Rs.5192/- after that he started asking for another payment saying that it's for previous job verification i.e
Rs.9556/- and if I back out now then they will not help me with any of the services I already paid for and they also said, they will not provide any refund for any of the previous payments, I finally agreed to pay the additional payment of Rs. 9556/- after that they again asked for Rs.16912/- in
the name of resume writing and presentation. I realised that I am falling for their trap and denied to pay them anymore, when I denied to pay
the rep changed his tone and said we will not help you because of non payment of the resume writing and presentation services. They said its part of their process and I need to adhere to it . They have also sold or circulated my phone number, email address and other personal details to 3rd party services and exploiting my privacy. Now since yesterday I have got multiple calls for agencies asking me to pay for multiple entry level jobs. I have checked my wife shine.com mobile app and they have activated unwanted services like communication course, education verification fees, background verification fee. I Request you to please help me get my money back as I am currently unemployed, even a single rupee is crucial for me in my current financial situation.
PFB the Shine.com Address:
Shine.com
UNITECH CYBER PARK, Tower C, 9th Floor, Sector 39, Gurugram, Haryana 122001. Phone -
[protected]/97
Head office address:
BPTP Park Centra Building, Sector 30, Opp 32nd milestone, Gurgaon, Haryana.
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