| Address: | HT Media Limited 18-20, KASTURBA GANDHI MARG, New Delhi - 110001 |
Dear Sir/ Madam
On 7th April 2023, a representative from Shine.com contacted and convinced me that a one-time payment is required to register my profile with them for getting job opportunities from various employers on a daily basis. As they have explained that they are part of Hindustan Times, I trusted them and remitted Rs.3657/- via UPI Dated 07/04/2023 to get registered.
After paying the said amount, another person named Mr. Umesh called me from Shine.com, saying there will be another payment of Rs. 7958/- towards Job Profile Verification Plus Package, Interviewing, Hiring Test and document verification. He said that, there won’t be any additional payment for further process and he would be the one-point contact person for all kind of training and recruitment. I have clearly asked him about further process and he told, there will be no more requirement of any more payment, and Shine.com will initiate Interviews based on the availability of vacancy- maximum 2 interviews per day.
Once I paid the amount of Rs. 7958/- on 10.04.2023, he immediately compelled me to pay additional 15995/- as second module charge. Since I have asked them about the payments and the misled caused by Mr. Umesh that Rs.7958/- will be the final amount for getting interview calls from Shine.com, I disagreed to pay and asked for refund of the paid amount. They denied the refund and the call was connected to Mr. Swaroop Singh, who introduced himself as Finance Head. He also denied refund and compelled me for Rs.15995/- as last and final payment to shine.com for job placement. I have received a mail from s.[protected]@shine.com with bifurcation of fees with below message Quote *** Final Recommendation :
"As per the discussion for your profile, we are sharing the complete Services recommended for you, We will complete the final process of your profile to go for effective job assistance. Final process cost will be Approx. INR 13000/- +GST Services will be :
• Resume Writing
• Education Verification Plus Package
Afterward, you don't need to pay any single amount for any services in the future.
Kindly complete the final processes at the earliest for better job search assistance. We assure you to deliver the 100% best services from our end. Kindly utilize the services for the best job search assistance.********* unquote
On the basis of the above mail and compulsion, they forced me to pay Rs. 15995/- on 10/04/2023. But they have not done any document verification. No interview calls or study materials were received. Immediately after making this payment of Rs.15995/- Mr Umesh called me and asked Rs. 24000 + GST for proceeding further. Then I realized that I have been cheated by Shine. com. I have asked for refund of the entire amount which I have paid, but they denied the refund and threatened me. Even after repeated enquiries from my side they were hiding the facts about the payments.
As it was a complete fraud, I don’t want to deal with Shine.com anymore and I need to get the refund of the below three transactions:
i. Rs. 3657/- UPI Transaction ID[protected].
ii. Rs. 7958/- UPI Transaction ID[protected].
iii. Rs. 15995 via credit card.
Total Refund Required Rs. 27610/-
I request you to do the necessary actions to get the refund at the earliest.
Thanking you
Jossy
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