[Resolved]  Shine.com — Fraud and no transparency

Address:

UNITECH CYBER PARK, Tower C, 9th Floor, Sector 39, Gurugram, Haryana 122001

I opened my account in shine.com and got a call from Shine.com on 15/07/2023 as I was looking for a job.

They explained me that I need to pay Rs 3329 for the Application booster program service in which they provide job assistance, profile building and they will appoint a relationship manager that where this whole trap started.

After paying Rs 3359.14 I got the call from the relationship manager name Suraj and he told me that I need to pay for one of their services which is Rs 5192 and after doing this payment also he again told me that I need to pay Rs 9556 for another service so when I raised doubts he said that no this is the process that I need to go through to access their premium service and then after this again he asked for Rs 16706 for the service which he didn't explained to me and he told me that I will guaranteed get a job and if didn't pay I will not. He then said that I need to do just this one more payment and that's it nothing is wrong as he is from prestigious company called shine. Then after completing this one more payment he again told me to pay Rs 24779 for the services and at that time I got frustrated by this step by step payment which they didn't explained earlier at the time and when I told that I need a written mail explaining the whole procedure of the payment structure and he denied that he can't give and even his manager is saying the same thing.
As I have invested so much money I don't have much option as I want a job so I paid Rs 24779 and that time I asked him very specifically that is this the last time I need to pay and he said yes this is last and when I paid it he again said that I need to pay again Rs 32100 which was not communicated and he said that now he communicates it after payment.

And when I confronted him that when I already paid Rs 59562 in total. Is this really acceptable and when I discuss with him about this he told me that then he will not do anything in this case and that my profile will get rejected and not been shortlisted for the companies and he will not do anything and I will be on my own and then I told that I will take whatever necessary action possible to do whatever I can and he told me he don't care.

The whole thing is legit as I got proper transaction bill from shine.com which authenticate that it is from shine.com.

The whole time they mislead me as they didn't explain me the payment structure and when I said I don't have money they said now you are on you own and you need to pay it otherwise the relationship manager will not look into it. When I asked for refund he told me that there will be no refund as this is company policy.

Please I'm seeking for justice as I lost Rs. 59562 as I lost almost all the money in my bank account. I don't have a job and don't know how to survive they took almost all I have and that too a brand like shine.com.

I need refund and nothing else now.

I'm attaching some of the documents related to payment invoice which I received from shine.com please help me.