[Resolved] Shine.com — fraud & cheating for rs. 71322/-

shristi biswas

from Sambalpur, Odisha

Address:	11th Floor, Park Centra, Sector-30 Gurgaon Gurgaon District Haryana India - 122001, 122001
Website:	www.shine.com

Dear Sir / Madam,

I am Shristi Biswas uploaded a CV in Shine.com portal on 22.06.2019. Thereafter, I got an email (attached in jpg format) from them by which they had sent me a link to deposit an amount of Rs. 2143/- which they assured me to refund after 2nd round of interview. Immediately after the mail one Mr. Ashish Mittal, mob No. [protected] called me in my mob No. and convinced me to pay the amount but when I tried the transaction failed. Then he gave me a account No. and told me to pay the amount in that A/c. Since he was narrating all my details from the CV which I had uploaded in Shine's portal naturally no doubt had come to my mind and I trusted him completely and made the transaction.

After the 1st transaction Mr. Ashish Mittal told me that an interview confirmation has been generated and hence an amount of Rs. 9523.00 needs to be deposited. A referral code was sent by him in Google pay and he told me to pay against that & I paid the amount as per his instruction. Again he called me after some time and said it has happen by mistake and no amount has been credited actually I need to pay an amount of Rs. 19113/- . Another referral code sent by him and I was told to use the same and pay 19113/-, I did the same. Not a single time it has come to my mind that they are fooling me. Now I could see that entire amount has been debited from my account and this time I was absolutely out burst and told him to refund my entire money as I was no more interested about the interview and job. Then he said fine no problem we will return the amount to you, this time they generated another account with my name and advised me politely that you take back the entire amount of Rs. 40543/-. I could see in Gpay that the amount is getting transferred from my one account to other. Since I am not very conversant about this I have transferred the amount and was rest assured that I have got the amount back.

Kindly note that during this entire transaction period I have not received a single SMS from my bank. All SMSes were delivered to me in the late evening and I was absolutely surprised to see that each and every entry have been debited from my account leaving hardly a balance of Rs.11452.00 in my A/c. I am attaching herewith my bank statement and screen shot of referral codes for your kind information.

Also, I am attaching herewith my 3 emails, sent to Shine.com as complaint but they have not initiated ant suitable action for refund of the amount. They are not even bothered to acknowledge my mail.

I request you to kindly help me to get my money refunded at the earliest possible. I have seen many complaints against Shine.com in your portal. What I could find, it is a big racket going on and I sincerely urge for necessary action in this regard.

Thanking you,

Very truly yours,

Shristi Biswas
[protected]

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Jul 31, 2019

Complaint marked as Resolved

Shine.com customer support has been notified about the posted complaint.

Jun 26, 2019

Updated by shristi biswas Dear Sir / Madam,

I am Shristi Biswas uploaded a CV in Shine.com portal on 22.06.2019. Thereafter, I got an email (attached in jpg format) from them by which they had sent me a link to deposit an amount of Rs. 2143/- which they assured me to refund after 2nd round of interview. Immediately after the mail one Mr. Ashish Mittal, mob No. [protected] called me in my mob No. and convinced me to pay the amount but when I tried the transaction failed. Then he gave me a account No. and told me to pay the amount in that A/c. Since he was narrating all my details from the CV which I had uploaded in Shine's portal naturally no doubt had come to my mind and I trusted him completely and made the transaction.

After the 1st transaction Mr. Ashish Mittal told me that an interview confirmation has been generated and hence an amount of Rs. 9523.00 needs to be deposited. A referral code was sent by him in Google pay and he told me to pay against that & I paid the amount as per his instruction. Again he called me after some time and said it has happen by mistake and no amount has been credited actually I need to pay an amount of Rs. 19113/- . Another referral code sent by him and I was told to use the same and pay 19113/-, I did the same. Not a single time it has come to my mind that they are fooling me. Now I could see that entire amount has been debited from my account and this time I was absolutely out burst and told him to refund my entire money as I was no more interested about the interview and job. Then he said fine no problem we will return the amount to you, this time they generated another account with my name and advised me politely that you take back the entire amount of Rs. 40543/-. I could see in Gpay that the amount is getting transferred from my one account to other. Since I am not very conversant about this I have transferred the amount and was rest assured that I have got the amount back.

Kindly note that during this entire transaction period I have not received a single SMS from my bank. All SMSes were delivered to me in the late evening and I was absolutely surprised to see that each and every entry have been debited from my account leaving hardly a balance of Rs.11452.00 in my A/c. I am attaching herewith my bank statement and screen shot of referral codes for your kind information.

Also, I am attaching herewith my 3 emails, sent to Shine.com as complaint but they have not initiated ant suitable action for refund of the amount. They are not even bothered to acknowledge my mail.

I request you to kindly help me to get my money refunded at the earliest possible. I have seen many complaints against Shine.com in your portal. What I could find, it is a big racket going on and I sincerely urge for necessary action in this regard.

Thanking you,

Very truly yours,

Shristi Biswas
[protected]

Verified Support

Jun 30, 2019

Shine.com Customer Care's response Dear Ma'am,

Thanking you for writing to us.

We are unable to track the record with the help your name and contact number.

With reference to your email, we would like to inform you that Shine.com is a platform which brings the recruiters and job seekers together. Shine.com allows job seekers to register on its portal free of cost & focuses on the entire career growth of candidates.

Shine.com, neither charge money from any candidate/ job seeker for an interview nor do we guarantee any job. We are not a recruitment Company or consultant or recruitment partner of any employer. Shine.com is a web platform/portal wherein the job seekers and the third party independent recruiters registered with us directly and communicate with each other. We reiterate that shine.com is a platform which is used by consultants, companies, candidates and recruiters to find match for an opening.

Shine.com as a responsible organization and a “Fraud Alert” is posted on our web portal along with tips to help candidates deal with suspicious Job offers, Links or Mails. Jobseekers are always advised, not to indulge in any monetary engagement with such sources in the name of guaranteed interviews with employers.

It seems that you have been become one of the fraud victims & we would like to help you in best possible way to find out the fraudsters. You are requested to initiate below actions before relevant authorities for your claims (if any);
i) Filing Complaint with your bank to get reversal and file dispute form / charge dispute form / cardholder dispute form/ transaction dispute form.

This response is without prejudice to our all legally vested rights.

Yours sincerely,
Team Shine