This is with regards to Shine Learning. Last year I bought a product from Shine Learning. It was a web-based remote course. I had to take a loan to pay the EMIs. It was a certification course, and they mentioned that the course fees includes the certification fees. A total of Rs. 27427 was taken from me.
They mentioned that upon course completion, a voucher would be given through which I could take the certification exam. ( The certification will be provided by Amazon0. However, upon cpmpletion of the course, they mentioned that I have to wait for 45 days as it is a policy. My point is :
1. This was not mentioned to me when the course was sold to me, I contacted the person who sold the course to me, she is no longer working for shine and she said that she wasn't informed by her Shine learning that there was a waiting period of 45 days. Thus, this accounts to misleading selling techniques and withholding information from consumers. I kept sending mails to them, and called them and they kept mentioning the same thing. It seems as if they don't understand English.
2. My course was completed in the month of January 2022. It is March now, thus, 45 days are already over, yet I have not received my voucher, which is worth Rs. 11403
The most upsetting part is that I took a loan for this and they have been avoiding my calls and mails. Was this information helpful? | 
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