[Resolved] Shine.com — Fraud transactions

Shwetagaur87

from Delhi, Delhi

Nov 17, 2021

Address:

Gurgaon

I had received a call from Aman from Shine, saying that we will give you premium services and you just have to pay 3001 INR.
Later he assigned a relationship manager, who again asked me to pay 4991 INR for job assessment reports during the call only. The moment I paid another 4991 rs, they generated another link to pay 10 k on the name of other assessments. They are cheapsters. I have snapshots and emails of all the payments made.
Their Phone numbers
‪+[protected]‬
‪+[protected]‬
‪+[protected]‬
‪+[protected]‬

+4 photos

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Nov 19, 2021

Complaint marked as Resolved

Mind you - It's not resolved. No action taken by the company so far.

Shine.com customer support has been notified about the posted complaint.

Nov 17, 2021

Updated by Shwetagaur87 The moment I had posted this complaint, it's showing as resolved. There is something at the backend these fraudsters have done.
Please help me refund my amount and penalize these culprits!!

Verified Support

Nov 19, 2021

Shine.com Customer Care's response Dear Maám,

Greetings from shine learning.

Refer to your concern, we would like to notify you that in general, on a regular basis Shine.com send its registered candidates the best available online offers and services from time to time. In this case, while promoting the online learning courses and or services, our sales representative suggested you to avail the benefits from various online courses and or services.

It is pertinent to mention that all online learning courses and services offered by Shine.com are also available at Shine Learning, Web Portal. After going through & understanding the details of the products / online courses and services offered by us, you had availed below mentioned services in Nov, 2021.

It is pertinent to mention here that all the transactions were made by the you after going through the terms and conditions and after giving an acceptance prior to activation of services or as per the terms and conditions duly accepted by you.

In our best efforts to keep our customers happy and satisfied, we can offer you the below option:
-Swapping the Services
If there are any other issues that need to be addressed, now or in the future, please inform us. We will be happy to assist you with additional information and of course to answer any questions from your side.

Regards,
Team Shine