[Resolved]  Shine.com — fraudulence and no transparency about the service charge

Address:Shine.com

I have registered with shine.com as a candidate looking for job. I was informed that i need to pay an amount of approximately only rs.5000 for the services offered by shine.com
I was informed that my resume will be rewritten by the team and will be sent to many employers.

My resume has already been rewritten in the canadian format and i informed about the same to the team.

The next day i made the payment of rs.5308
(Transaction id : in20190401_188564_144423)

I got another mail and call after making my payment. They told that i need to pay about rs.10000 again for the services.
Why was i not informed by the team about this earlier? Why is the team not transparent about what you need from the candidates?
It is your team's duty to explain about the complete payment details to the candidate.

Now this is like you people have pulled us in by saying i need to pay only rs.5000 and after that you people are fooling me saying that i need to pay 10000 for any services. Why do you play with our hard earned money?

I have audio record as a proof of you people saying that i dont need to pay anything after rs.5000

I need an immediate reply for this issue, or i have all records on my side and will take the necessary action and you will have to face the consequnces. I will surely pull down your reputation if i dont get my money back.
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May 5, 2019
Complaint marked as Resolved 
Shine.com customer support has been notified about the posted complaint.
Verified Support
Apr 03, 2019
Shine.com Customer Care's response
Dear Sir,

Greetings from shine learning.

We would like to offer our apologies for the trouble you had to experience with us.

Refer to your complaint, the issue has been shared with the concern team member. They will get back to you shortly and assist you with your queries.

Regards,
Team Shine
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