[Resolved] Shine.com — Fraudulent activity,took money

[Resolved] Shine.com — Fraudulent activity,took money

M Monika Nailwal

Hi Team shine, On 13 october i received a call from an executive name brijesh kumar([protected], [protected]) from shine.com to activate paid service for provide job opportunity and asked to make a payment of via an email link 3292 to process a premium service. I made the payment. Post that a dedicated person(Abhimanyu, emailid:abhimanyu.[protected]@shine.com, contact Number:[protected], Mobile number[protected]) was assigned to carryout professional and educational verification. For the verification process, again asked for a payment of 4673.This is when I suspected that it is fraud. Please help me recover my money. Thanks you in advance Was this information helpful? No (0) Yes (0)
Aug 14, 2021 Complaint marked as Resolved Shine.com customer support has been notified about the posted complaint. Verified Support Oct 16, 2020 Shine.com Customer Care's response Dear Ma'am, Please accept our sincere apologies for the inconvenience you may have experienced in respect to our services. At Shine, we take pride in ensuring our customer’s satisfaction. As a testament to our strive for perfection, we have taken steps to ensure that this will never happen again by creating an internal auditing team. -Furthermore, you are our most valuable customer, therefore; you might get calls from our sales representative proposing any other paid services at an attractive price and it is up to you whether to avail or not. -Request you to please utilize the service and take a maximum benefit of it. We deeply value your relationship with shine learning and are committed to providing you with the highest level of service. If there are any other issues that need to be addressed, now or in the future, please inform us. We will be happy to assist you with additional information and of course to answer any questions from your side. Regards, Team Shine
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