| Address: | Gurugram, Haryana |
Dear Team,
Greetings of the day
This mail is in regards to the job portal search which has left me feel cheated.
I had got a call from the Shine team in regards to a paid feature to highlight the jobs in the market. Vikrant well explained how to process line would work. He mentioned the cost of the facility and took a fee of Rs.4259.00 (incl. taxes).I have asked him multiple times if i will be charged anything extra for the any purpose in future, during the search. He convinced saying there would be no additional charges to this and this would be the final charge in which we will have all the services taken care. Hence i proceeded today and got my self enrolled by paying the amount.Later i got an email for the Shine team, to send my updated CV. I did that too. after which i received a call from Vicky who explained me in details about how will the process work, after which he threw a bomb which said incase we need to proceed for highlighting the profile we would need an additional of Rs, 14000/-.I was shocked that just this morning i was said there would be no addtional cost other than the Rs.4259.00 and now before the day ends i get to know i have to pay additional Rs.14000/- to proceed. When i asked Vicky why is this no been told during the sale of the premium package as Mr.Abhishek and Venkat tells me there would be no additional cost. Vicky tells me that untill we review your CV we cannot mention the cost. How will we know if your profile needs to structured. My only question is why is this not informed during the initial sale its self, stating that incase we find the CV not upto the mark there will be an additional cost. At Least we would have a image of the expenses that can be incured.Now i feel cheated and i do not wish to proceed with Sine, i request you to kindly initiate a refund of Rs.4259.00 which i have payed. below is the receipt for your kind reference.
Your Invoice details:
Transaction ID IN20210213_443416_125445
Name Vinit Fernandes
Email [protected]@gmail.com
Mobile [protected]
Amount (INR) 4259.00 Address
City
Description
Thank youVinit Fernandes[protected] Was this information helpful? | 
Refer to your discussion on welcome call, hope all your concern has been resolved.
Request you to please utilize the service and take a maximum benefit of it.
If there are any other issues that need to be addressed, now or in the future, please inform us. We will be happy to assist you with additional information and of course to answer any questions from your side.
Regards,
Team Shine