[Resolved]  Shine.com — job opportunity service

Address:411051

Team, received call from shine.com regarding the service for recruitment where it was told by miss raghini that upon paying rs 2389/- i will receive service wherein the shine team will draft my resume and then my resume will be forwarded to top mnc's and i will get the apportunities / call from the top companies which are not available on common platform. During this entire discussion she has not told me that, after making this payment candidate has to make additional payment of rs 8800/- after which only the candidiate will be eligible to get the call from companies/recruiters. If information about the additional payment would had given to me in first call itself then i would have not opted to go ahead and make payment of rs 2389/-. This looks complete misguide from telecaller where she herself call and offer some services at 2389/- which will improve the job apportunities, however in case if candidate dont pay further rs 8800/- he will receive no service and this has confirmed me by shine representative that i have to pay additional rs 8800/- then only i will get job service otherwise i have to forgo the amount paid rs 2389/- which looks fraudulent prima facie. They are now not giving my money back.

Please take this complaint seriously and help me to get refund the payment made.
Also looking at the brand name (Hindustan times) all the important information has to be given in first call itself to candidate so that he will decide whether to go ahead or not.

In my case it was clear misguide by showing opporutinity then i made payment and further the expactation was to make payment of rs 8800/- which is wrong.

Please help me by resolving this issue.
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Jan 28, 2020
Complaint marked as Resolved 
Shine.com customer support has been notified about the posted complaint.
Verified Support
Dec 27, 2019
Shine.com Customer Care's response
Dear Sir,

Greetings from shine learning.

With reference to your mail, we are unable to extract records using your email id or name. If you are a paid user of Shine.com, please share your contact number or the registered email id to help us check your profile and address your concerns.

Regards,
Team Shine
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