[Resolved]  Shine.com — Job profile verification plus package certificate not received

Myself Bhairavi patel (order id: 440625), having an 20+ yrs experience in pharmaceutical industry. With the motive of suitable opening in UK. I have selected Shine as a reputed, result oriented brand and with the genuine policy of having focus on assurance of Job and not a refund policy claimer. I have registered on dt.13/12/2022 with INR 4683/-. (transaction id: IN20221213_737652_183503) and paid for the Job profile verification plus package on dt. 15/12/2022 with INR 7197 inc. GST (transaction id: IN20221215_[protected]_[protected]).
At the time of registration total clarity of package is not given. After registration on every stage a new package is generated and payment is asked by the representative. Its almost 20 days after we registered for the above package and haven't any output regarding the same. Also, we have been trying to contact your representative Mr. Dhiraj Desai and Mr. Pankaj respectively through e-mails and calls but they are in non responsive mode. The emails are undelivered as "The recipient's mailbox is full and can't accept messages now". Kindly look after the matter and revert us back asap.