[Resolved]  Shine.com — Lost 52000 for Job consultancy

Hi Team,
Could you please help me with below concern :
I have received a call on Feb 14th 2022 from One Career Point saying we have selected your profile from Shine.com and you have 3 confirmed Job offers and to arrange the interview they asked me to pay amount. Initially they asked only 3500 as Registration fee. Next, they took me to their website https://onecareerpoint.com/mycareer/product/employment-verification/ and started asking do payment for document verification. While I was on call they insisted me to pay next and next like that I paid 52, 000 in total . In between I was asking them why didn’t you told me in the beginning of the call to pay this much. and they were not answering me saying mam please complete the procedure we can’t discontinue now and if we dont arrange a job with in 60 days we will refund your amount . So I did payment from my credit card.

After all done I was continuously chasing them through call since there was not response via mail I used to call them . They kept saying document verification is going on from third party end. We will tell you once done. They crossed 66 days of the payment done. I again called them and asked why are you delaying and they said verification is done . But for Cover letter you need to do 2 part again then we will schedule interview this week. I was not ready to make payment and I asked I’m not satisfied with your service refund the money . They said no we cant and he started shouting at me. He also blackmailed me saying i ll block your profile and you cant do anything. I said them I ll take legal action on you. He replied me in text message do whatever you want I ll also take a legal action on you by mailing to your current company.

So much happened to me and he ( Neeraj and Rajeev) was not ready to make refund and now his mobile is switched off.
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May 30, 2022
Complaint marked as Resolved 
Shine.com customer support has been notified about the posted complaint.
Verified Support
Apr 27, 2022
Shine.com Customer Care's response
Dear Sir/Ma'am,

Refer to your email, we are unable to track the order with the help of your name, If you are a paid client then please share the registered details so that we can trace the order and address your issue.

Regards,
Team Shine
Complaint comments 

Comments

Hii..my name is Divya iyer..I got a call from shine.com on 22 nd April 2022..they told me that my profile are shortlisted..they lined my interview in three banks HDFC bank, Axis Bank and ICICL bank..for registration they told me that they will send send a link of shine.com portal..in that I have to register myself after that on call they told I just have to pay only 29 rupees..I was denying..but they convinced me to pay through my debit card..I told I will pay only Google pay..somehow he convinced me to pay through debit card.i put my debit card details on that shine.com link..after 5 minutes when I checked my account they deducted my money of rupees 66000.. I told them instead of deducting rupees 29 rupees..they deducted the amount of 66000 in my bank account..I called on that number and asked to refund my money back..on call he guided me for refund policy..I followed his direction of going back to the same link and applied for refund..I didnt received my money..please sir..help me out.i am sharing the link he shared with me and the mobile number..

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