Shine.com — Miss Guide and Mis-Representation while Purchasing package

Address:

House No 1149 madhinath Nekpur Road Bareilly

Gmail Kaushal Singh
Miss Guide and Mis-Representation while Purchasing package
10 messages
Kaushal Singh Thu, Feb 22, 2024 at 12:24 PM
To: [protected]@shine.com
Cc: [protected]@shine.com
Dear Shine Team,

Yesterday I received a call from shine "Computerized Call" to press 1 for a call back. Then your executive called me to explain the journey of Shine paid services.

Today i have received a call from Mr Suraj Sharma (HR Executive) He asked me my career journey and achievements, After that i requested me to pay small amount 5192/- for Education Verification Plus Package To process journey
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For trust point of view i have paid 5192.00/-

After payment he request to pay one more amount for Job Profile Verification Plus Package of amount: 9556/-
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from a trust point of view I have paid the same.

After this payment i again i have received payment link of 15987/-
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I requested him that I do not have sufficient money for the same. He requested me to arrange this last payment.
I borrow money from someone and pay the same amount.
After payment of 15987/- I have received one more payment link of 24779/-
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After seeing this mail, I was shocked and told him that I don't have money right now. If you told me earlier while starting the process, I will start this process letter when i have sufficient money.
He forced me to pay that amount and many times he told me that I don't have money and i am not capable of making payment.

My question is this:
When I was asking before starting the journey, What amount would I have to pay, He told me just a small amount you have to pay.

I have paid 5192/-+9556/-+15987/-= 30735 after this he sent me 24779/-
Is this small amount for a salaried person who is getting 50000/- per month salary.

I requested him to please cancel my journey and refund my amount, Then he said there is no refund policy, "He did not told me while process my application about that"

Now I am requesting you to please help me to cancel the process and refund my amount of 30735/-
I have many liabilities and medical costs with me.

Single penny is a very big amount for me.

I will be able to buy your package and not have such an amount to process the same.

Please do the needful.

Kaushal Singh Thu, Feb 22, 2024 at 2:31 PM
To: [protected]@shine.com
Cc: [protected]@shine.com
Dear Shine,

No acknowledgement received from your side.
I am getting reminder to make payment: Please find below snapshot:
image.png

Please help to refund my amount.

Regards
Kaushal Kumar Singh
[Quoted text hidden]
mohammad.[protected]@shine.com Thu, Feb 22, 2024 at 4:18 PM
To: "[protected]@gmail.com"
Cc: "[protected]@shine.com", "[protected]@shine.com"

Dear Sir/Ma'am,

Thank you for availing of services from shine learning.

We value your trust in our company, and we will do our best to meet your service expectations.

With reference to your services, we tried to contact you to confirm the services purchased by you, and to explain the overall
process of the services but the call was disconnected during the discussion, we tried again but again the call was disconnected from your end.

Hence, we request you to kindly provide us a convenient time slot.

So that we can get in touch with you and explain the process of the services/discuss the issues.

--

Thanks & Regards
Mohammad Taiyab

[protected]/[protected]
www.learning.shine.com
Shine Learning is India’s largest professional courses and career skills portal. Launched by Shine.com, Shine Learning has a vision to up-skill the Indian talent pool to adapt to the changing job market. Our services have helped many customers over the years. We do not guarantee any interview calls or assure any job offers with any of our services.You are advised to be cautious of calls/emails asking for payment from other web sites that claim to offer similar services under the name of Shine.com. We have no associates/agents other than the partner sites that have been specifically named on the homepage of the website Shine.com. We have no refund policy. We also recommend that you visit Privacy Policy, Security Advise, Disclaimer and Terms and Conditions for further details.

For any other queries, please contact us at : [protected]@shine.com

From: Kaushal Singh
Sent: Thursday, February 22, 2024 12:24 PM
To: Contact Us
Cc: RECRUITER SERVICES
Subject: Miss Guide and Mis-Representation while Purchasing package

You don't often get email from [protected]@gmail.com. Learn why this is important
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Kaushal Singh Thu, Feb 22, 2024 at 4:26 PM
To: "mohammad.[protected]@shine.com"
Cc: "[protected]@shine.com", "[protected]@shine.com"
Dear Shine,

I completely agree that called me, but after a 10 min call discussion i have disconnected the call, because i did not get any satisfactory solution.

Please help me to refund the amount that I have paid to you.
You and your team mentally harassed me for payment refund, you all are saying that the refund policy is not available.

My question is at the time of discussion, I asked Mr Suraj sharma, How much is the tentative amount i have to pay for this service? He did not disclose it to me, and when i paid 1st installment, then 2nd installment, then 3rd installment.

During the course of discussion he did not tell me that this is non refundable cost and did not disclose a tentative amount.
Or I did not receive any Disclosure and any document that I can refer to for this package.

Kindly refund my money. I did not need this kind of services which are hidden or not disclosed by your employee Mr. Suraj Sharma.

Regards
Kaushal Kumar SIngh

[Quoted text hidden]
mohammad.[protected]@shine.com Thu, Feb 22, 2024 at 8:05 PM
To: Kaushal Singh
Cc: "[protected]@shine.com", "[protected]@shine.com"

Dear Sir/Ma'am,

Greetings from Shine Learning.

With reference to your mail, we again request you to kindly provide a convenient time for tomorrow, so we can get in touch
with you.

Without any discussion, we will be unable to provide you any resolution.

--

Thanks & Regards
Mohammad Taiyab

[protected]/[protected]
www.learning.shine.com
Shine Learning is India’s largest professional courses and career skills portal. Launched by Shine.com, Shine Learning has a vision to up-skill the Indian talent pool to adapt to the changing job market. Our services have helped many customers over the years. We do not guarantee any interview calls or assure any job offers with any of our services.You are advised to be cautious of calls/emails asking for payment from other web sites that claim to offer similar services under the name of Shine.com. We have no associates/agents other than the partner sites that have been specifically named on the homepage of the website Shine.com. We have no refund policy. We also recommend that you visit Privacy Policy, Security Advise, Disclaimer and Terms and Conditions for further details.

For any other queries, please contact us at : [protected]@shine.com

From: Kaushal Singh
Sent: Thursday, February 22, 2024 4:26 PM
To: Mohammad Taiyab (Resume Non Sales-Noida)
Cc: Resume (Resume Services- Gurugram) ; Contact Us
Subject: Re: Miss Guide and Mis-Representation while Purchasing package

[Quoted text hidden]
Kaushal Singh Thu, Feb 22, 2024 at 8:39 PM
To: mohammad.[protected]@shine.com
Cc: Shine Resume, [protected]@shine.com
Dear,

Please try to understand my situation. I am already suffring from illness. And your Suraj singh miss guide me.
In that case i am not agrre to.pay any single amount and i want to.refund my money.

pleaae process my refund.

I dont want to.continue with Shine.com.

And i will not use your services and Job applivation in future.

This is second time happening to me.

Firat Time i loosed my amount.

you and your department only confusing Eployees and never suport them.

You can check this is second time.

Thats why i am requesting you to pleaae refund my amount.

if your listen call recording. You realize that from staring of conversation i.asked Mr Suraj that How Much amount i.have to pay.
He does not disclosed.
And
when.i.received 1st payment link. Again i.asked what total cost.

he said 1 more payment link is coming . and i paid that amount.

after second payment. I received 1.more.payment link. He said please arrange amount. than i.borrow from.my friend.
I paid 3rd payment.
After 3rd payment i received 4th payment link.ok 24k. I.was worried that this person miss-guiding me for his KPI.and Incemtive.

He did not told me in starting that you have to arrange 50to60k in this process.

amd i am middel class person. My salary is 50k per month.
Already i have paid large amount in my treatment aprox 12lac.

i am already in financial crises.

please refund my.amount.
My daughter school is pending. Also.i.leaving with medical expenses.

if you want my medical reports. Ill share.

please help me to refund.my.money.

thanks
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Kaushal Singh Thu, Feb 22, 2024 at 9:24 PM
To: mohammad.[protected]@shine.com
Cc: Shine Resume, [protected]@shine.com
Dear,
You can call me any time.
but my request to you please refund my money
Today I borrowed moneu from my friend account. And i didi not want your.services. I will.deactivate my account from shine tomorrow.

pleaae refund my amount

regards
[Quoted text hidden]
mohammad.[protected]@shine.com Fri, Feb 23, 2024 at 12:18 PM
To: Kaushal Singh
Cc: "[protected]@shine.com", "[protected]@shine.com"

Dear Sir/Ma'am,

Greetings from shine learning.

We would like to take this opportunity to thank you for the confidence that you have placed in us. It will be our pleasure
to serve you as our valued customer.

Refer to the discussion on the welcome call, we have explained the service in detail, and on the basis of your verbal consent,
we are going to initiate the services. We would urge you to utilize the services and take the greatest advantage of it and we are sharing with you the important steps to get a better result, however, there is no job or interview guarantee.

- Click on https://learning.shine.com/, visit your dashboard where you can check the status of your service. User Id will be
your mail ID and if you have the password, then ok otherwise you can reset the password with the help of the " forgot password " option. You will be able to view your dashboard in the inbox option.

- If courses are included in your package, then you need to log in to the account with the help of login details which will
be provided by the Course Provider.

- If you get any calls regarding payment refund don't entertain those calls, those could be fraud calls, Shine doesn't have
any payment refund policy.

- You have enrolled in the below services of shine learning.

--

Thanks & Regards
Mohammad Taiyab

[protected]/[protected]
www.learning.shine.com
Shine Learning is India’s largest professional courses and career skills portal. Launched by Shine.com, Shine Learning has a vision to up-skill the Indian talent pool to adapt to the changing job market. Our services have helped many customers over the years. We do not guarantee any interview calls or assure any job offers with any of our services.You are advised to be cautious of calls/emails asking for payment from other web sites that claim to offer similar services under the name of Shine.com. We have no associates/agents other than the partner sites that have been specifically named on the homepage of the website Shine.com. We have no refund policy. We also recommend that you visit Privacy Policy, Security Advise, Disclaimer and Terms and Conditions for further details.

For any other queries, please contact us at : [protected]@shine.com

From: Kaushal Singh
Sent: Thursday, February 22, 2024 9:24 PM
[Quoted text hidden]

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Kaushal Singh Mon, Mar 18, 2024 at 6:20 PM
To: "[protected]@shine.com"
Cc: "[protected]@shine.com", "mohammad.[protected]@shine.com"
Dear,
As i have received a call from your team, Miss. Akansha to initiate a refund, I received a link and tried to initiate and make payment of Rs 10/- But due to some technical issues, OTP was not received on my registered mobile number.
Kindly help to process and deduct Rs.10/- from my refundable amount i.e. 27200/-
or provide me another payment method like UPI.

Regards
Kaushal Singh


[Quoted text hidden]
Kaushal Singh Tue, Mar 19, 2024 at 10:48 AM
To: "[protected]@shine.com"
Cc: "[protected]@shine.com", "mohammad.[protected]@shine.com"
Dear Shine,

I am sharing a recording (91-[protected]) and whatsapp(+(91-[protected]) snapshot as I have received communication from your department as mentioned in trail mail.
I am not satisfied with your services and do not want to continue with your Job portal.
To i have received another call your your department (+91-[protected]) Mrs. Harshita and she told me that none of our employees called me for a refund.

Kindly help me to refund my amount, i am not satisfied with your services and all.

Regards.

[Quoted text hidden]

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