Shine.com — money deduction

This is so so so disappointing when you are registered on a authorised website like shine.com and it's hacked.
By your careless we people loose interest and faith over these websites promising for the better of job and career.
I am an experienced candidate and got a call today from shine. Come. They promised to arrange job interview by one registration which was asking only to pay 10rs. I got the process little easy so I tried as per their guidelines. Being on the call I was doing registration and it was unsuccessful every time. I told them to not to do this again as it was not getting successful but suddenly I checked my account and I see lost 8000 from my federal Bank. This is so shocking.
Please help me to refund my amount. Or I ll use every step to promote this is a fake site and operated by fraudsters. I hope to get some support if it's not fake.
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Shine.com customer support has been notified about the posted complaint.
Verified Support
Oct 25, 2019
Shine.com Customer Care's response
Dear Richa,

Greetings from shine learning.

Refer to your email, many unethical people take advantage of the brand and run scams/frauds misrepresenting Shine. We have been receiving such complaints from some customers/general public who have become victims of such fraudulent and cheating activities at the hands of many criminal elements.

This is to bring your kind notice that the details do not belong to shine learning. Like, these days a lot of fake recruiters are calling the candidates using the name of reputed job portals and extract heavy money from them. Shine.com is not responsible for, and expressly disclaims all liability for any such communication via email, SMS or phone call by a frivolous source claiming to have got the contact details of the concerned person through or representing Shine.com.Therefore jobs seekers are advised not to indulge in any monetary engagement with such sources in the name of guaranteed interviews with employers or refund as we do not have any refund policy https://learning.shine.com/tnc. We advertise this on our own newspaper Hindustan Times.

Request you to please do not share your debit or credit card details with anyone. Please go through the disclaimer on our website: https://www.shine.com/myshine/disclaimer/

Regards,
Team Shine
Oct 26, 2019
Updated by Richa02
I paid this amount to shine.com by opening this website in my Android. I am definitely eligible to claim this amount to shine.com.The people approached me had all information I have registered with shine. how can this website can be hacked. it means you provide zero security.This is really not promisable. I need my refund by shine. Com as I paid my amount to your site.
I hope this time you ll give some appropriate response.
Richa Sharma,
[protected], [protected]
Complaint comments 

Comments

Hi Richa,

We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern along with your contact details at [protected]@federalbank.co.in with your ticket number (58037) in the subject line so that our team can assist you.
As per call no[protected] i filled form for job and paying reg.fee rs 10/- only.so i filled the form but failed. I tried n done transaction three times as per neha sharma instruction, but it was.failed, so i stop then n der. N then.i got notification that my 20010/- was deducted frm cre card its fully cheating with me

Hi Richa,

We are sorry to hear about your experience. Kindly share your concern along with your contact details at [protected]@federalbank.co.in with your ticket number (58037) in the subject line so that our team can assist you.
I have apply for job in air ticketing and paid 2500 rupees and again they ask more money 7840 rupees i have also paid now asking 15500 rupees more so please solve my camplain
Hello
I have faced the same issue today, we paid 10 rs on the website and suddenly I received that my 3800 rs was deducted from my account
Then I got a call from shine .com, they told me to provide again a otp as they want to refund my 3800 .. fortunately I didn’t provide them the details .

Please help me with the same
Regards
Deepika

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