[Resolved] Shine.com — need my money back as I don't want your services

Dheeraj Mali

from Jaipur, Rajasthan

Address:

Udaipur, Rajasthan, 313001

Hi team,

Request you to please ask your employees to give me back my hard earn money.
They have not given me the full information about the service charges and i have submitted the approx 20k and asking me to give another 14k.
Order ids of my payments:
In20181024_147156_174754: ₹10259
In20181024_147151_174215: ₹6101
In20181024_147122_165038:₹4696

I don't have that much of money and want my money back else i am having my way to the consumer court. I am also having all the recordings of the conversation to prove my point if required.

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Nov 29, 2018

Complaint marked as Resolved

Shine.com customer support has been notified about the posted complaint.

Oct 25, 2018

Updated by Dheeraj Mali Employees mail IDs
shivam.[protected]@shine.com
[protected]@shine.com
dheeraj.[protected]@shine.com

Still waiting a call from Vinod as he has taken my number during chat

Verified Support

Oct 26, 2018

Shine.com Customer Care's response Dear Sir

Greetings from shine.com

With reference to your comment, we would appreciate the opportunity to respond to your concern.Kindly share the contact details with the transaction details so that we can get in touch with you and address the concern or you can write to us on below mentioned mail id.

For further assistance please email us at [protected]@shine.com.

Regards
Shine Team

Oct 26, 2018

Updated by Dheeraj Mali Hi team Shine,

I have already mention the transaction details in my previous mail but it's ok due to the excess shine you won't be able to see it again. Please refer my previous mail for the same and my contact no is [protected]. And keep in mind I want my money back not your shining services