[Resolved]  Shine.com — No refund received

My name is Meghana balgi. Actually i had received call from Sine.com and they told me to pay Rs.2, 005 and they will help me to get job and i made the payment and further he told me one person from shine will call and explain me about further details. Today that person had called me and firstly he told in this service you will get linkdin references and your resume will be checked by our experts and they will teach me interview skills and for that i need to make payment and he sent me a mail and in that i made a payment of RS.8, 436 and within 3 minutes he sent me another link and told me to pay Rs.14, 000 . Then i said i cant make further payments because u have not mentioned in conversation about amounts and he is telling no i have to 14000 after that only they can work on my profile. So i told i want all my amount refund and he is telling sorry that is against my companies policy . So i told u should mention the same before neither in mail or in conversation u said this money is not refundable and now u cant tell you cant get refund. My Transaction ID is IN20221026_719860_130441 for Rs 8, 436 and N20221022_719475_110244 for Rs. 2, 005. I received the mail from s.[protected]@shine.com Id.
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Nov 28, 2022
Complaint marked as Resolved 
Shine.com customer support has been notified about the posted complaint.
Verified Support
Oct 27, 2022
Shine.com Customer Care's response
Dear Ma'am,

We hereby acknowledge receipt of the email you have submitted.

We are looking into your issue raised on your services. We will respond to you shortly and we request you to bear with us in the interim.

Thanking you and assuring you of our best services at all times.

Regards,
Team Shine
Complaint comments 

Comments

Dear Ma'am,

We hereby acknowledge receipt of the email you have submitted.

We are looking into your issue raised on your services. We will respond to you shortly and we request you to bear with us in the interim.

Thanking you and assuring you of our best services at all times.

Regards,
Team Shine

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