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[Resolved]  Shine.com — Not Refund of my registration plus document verification fee ( Rs 5,500 )

I were applied for the post of design engineer for aditya birla group via shine. Com. After applying through aditya birla group. They said that you have to pay Rs 2500 as a registration fee for the telephonic interview via generation of your reference id. After paying that they orgainse the telephonic interview in which I got selected according to shine. com. After that they said that you email all the document as asked by the aditya birla group. After sending the documents. They asked me for payment of Rs 3000 for document verification as shine. Com says that this Rs 3000 is from the side of aditya birla group and not from the shine. Com and your money will be refunded by aditya birla group after joining it. And they says that this Rs 3000 is the last amount after that you did not require to pay any amount. After that I paid another Rs 3000 for documemt verification. After verifying the documents they said that aditya birla group had asked the money of Rs 8000 as a security money which will be refunded after joining the company. I said to shine. Com that I do not have a money to pay Rs 8000 rupess and also you had confirm previously that after paying Rs 3000, you do not require to pay any amount. So I asked them to cancel my procedure and refund my total money Rs 5500.So they said that this process is terminated by you so We will not refund the money according to terms and condition. They do not provide any terms and condition to us and also they said tha Rs 3000 was the last money asked by shine. Com. So it is the fault of shine. Com that they told a lie to me. And charge after charge money. Please return my money. As I am a student. Not earning any thing. It is my money which is saved by me. No source of income.
Reference Number of my given by shine. Com - SN0002425
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Jul 15, 2022
Complaint marked as Resolved 
Not resolved yet. No action taken yet by shine. com
Shine.com customer support has been notified about the posted complaint.
Jul 15, 2022
Updated by Adil jmi
Not yet resolved
Jul 15, 2022
Updated by Adil jmi
Please resolve it

Verified Support
Jul 20, 2022
Shine.com Customer Care's response
Dear Sir,

Many unethical people take advantage of the brand and run scams/frauds misrepresenting Shine. We have been receiving such complaints from some customers/general public who have become victims of such fraudulent and cheating activities at the hands of many criminal elements.

This is to bring your kind notice that the details do not belong to shine learning. Like, these days a lot of fake recruiters are calling the candidates using the name of reputed job portals and extract heavy money from them. Shine.com is not responsible for and expressly disclaims all liability for any such communication via email, SMS or phone call by a frivolous source claiming to have got the contact details of the concerned person through or representing Shine.com.Therefore jobs seekers are advised not to indulge in any monetary engagement with such sources in the name of guaranteed interviews with employers or refund as we do not have any refund policy https://learning.shine.com/tnc. We advertise this in our own newspaper Hindustan Times.

Request you to please do not share your debit or credit card details with anyone. Please go through the disclaimer on our website: https://www.shine.com/myshine/disclaimer/

Regards,
Team Shine
Jul 20, 2022
Updated by Adil jmi
Not yet resolved. Shine. Com has contacting me via email but the problem is not solve yet
Verified Support
Jul 26, 2022
Shine.com Customer Care's response
Dear Sir,

We have already communicated to you that the details which you had shared with us does not belongs to shine learning.

Regards,
Team Shine
Jul 26, 2022
Updated by Adil jmi
Shine. Com do not tak any action against the fraudulent person inspite of giving all the information by me. If someone using your company name. And perform certain action on behalf of your name then again it is your responsibility to take action against such a person. But unfortunately, shine do not tak any action against the fradulent company or person
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