Shine.com — Order undelivered for more than 18 months

Shine.com — Order undelivered for more than 18 months

R rahsharma Dec 15, 2023 Dec 15, 2023 This thread was updated on Dec 15, 2023

Hi, I had requested for Employment and Educational verification in 2022 which is yet to be completed as per current status in website. I would like my money to be refunded back with interest. My Order ID is Order ID: CP405692 dated 11-Apr-2022. As per current status, snapshot enclosed, the order is still in progress. +1 photos Was this information helpful? No (0) Yes (0)
Shine.com customer support has been notified about the posted complaint.
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Shine.com Customer Care

from Noida, Uttar Pradesh

Dec 15, 2023

Verified Support

Dear Sir,

We take customer satisfaction seriously and are glad to hear from you.

First, we would like to apologize for the frustration you've been experiencing recently. We want you to know that we appreciate your feedback. It will allow us to resolve any problems that occur and help us to improve our services.

We will respond to you shortly and we request you to bear with us in the interim. Thanking you and assuring you of our best services at all times.

Regards,
Team Shine