[Resolved] Shine.com — paid subscription - fraud
I will start from the beginning. I got a call from one of your association asking about my account on shine.com and pushing for a paid subscription. The guy pursuad me into taking up the paid subscription by promising a lot of things such a dedicated relationship manager, finding jobs on my behalf and what not. He sounded as geniune as one can be. I took the subscription after a lot of follow up by him and i thought that it was a right decision. I paid 2994 bucks for it. He told that now my relationship manager will connect with me who will help me in finding better opportunities. I was happy that my woes will wrap up fast now
A relationship manager called and after a few vague questions he pitched another product and coerced me to pay another 5192 bucks, telling me that without it he will not be able to help me. Once i paid the amount and thought probably now i wil be able to get some benefits, he asked for another payment of 9438 bucks telling me that i have to co-operate else everything done till now will not yield desired results. I thought may be this is the end hence i paid however to my surprise he sent another profarma invoice of 18878 bucks pressuring me to pay and how it is going to be life changing. At this point in time i asked that i hope this is the last payment to which he responded positively and i made the payment as i wanted to get over with it. My patience gave up when he again asked for a payment of 30147 bucks to which i refused. I was trembling with the disappointment and loss that i suffered due to coercive action of your team member.
Since your team member did everything with the speed of blitzkrieg, i could not notice the kind of dog-[censored] subscription services he has charged me for and i was utterly disappointed after seeing what i have sold. All in all 36, 502 bucks for resume writing and profile highlighting plus some stupid courses which are of no use to me and some bgv.
Good thing is that i record every call that comes to me and should you need to hear it yourself, i can send it across. I am of the notion that many times the leadership is unknown of the tactics ground teams play hence i write to you in good faith hoping that you will help me out here with the refunds as i no more have confidence on shine.com and probably will do better of my own in job search. I have not availed a single paid service hence it should not be difficult.
I am sure that you will help me.
Complaint marked as Resolved Sep 12, 2020
[Sep 12, 2020] Shine.com customer support has been notified about the posted complaint.
Verified SupportShine.com Customer Care's response Sep 14, 2020 Dear Sir,
Refer to your discussion with our concern team member, hope all your concern has been resolved.
If there are any other issues that need to be addressed, now or in the future, please inform us. We will be happy to assist you with additional information and of course to answer any questions from your side.
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