[Resolved]  Shine.com — Payment Related Issue

Hello,

Subject: Resume Booster service. Your order number for your reference is 489573.

Really I so surprised, your team is eagerly getting money from the job hunters, but whatever you planned to take from us you could have inform us well in advance. You do not know how the job hunters paying you, whenever you asked for the money to complete the profile.

1. Morning I paid 3292/- but the representative doesn't inform there is further charge applicable for education verification, representative forced me to pay to avail the service, I paid
2. By evening Relationship Manager (Shiva) called explained everything and later he asked me to pay for the verification, I have raised the concern why don't inform us initially he was saying n number of reasons which is not acceptable and i paid also 5192/-. RM forced me to pay to move further the service, I paid.
3. Again the RM asking there is one more invoice for job profile verification, when i saw the amount is 9556/- that time only I realized that is the different amount which I need to pay, And the RM forcing me to, but I refused to pay, and he don't want to disconnect the call which is not safer him, so disconnected the call from my end so he can claim clint disconnected the call, how trained there are.

If you have certain process inform well in advance to the job hunters, rather than collecting the money saying "you will have to pay this amount then only the process get completed".

As an merchant you are eagerly working to get money from the job hunters, but really you don't know how the person the putting their handwork to make 1 rupee, who are all involved my transaction they are liable to pay attention of my concern and to get my money back. or provide the service what I paid for.
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Oct 27, 2023
Complaint marked as Resolved 
Shine.com customer support has been notified about the posted complaint.
Verified Support
Sep 23, 2023
Shine.com Customer Care's response
Dear Sir/Ma'am,

We appreciate your recent order and want to provide you with an update. Unfortunately, we are currently experiencing difficulties in tracking your order, and we sincerely apologize for any inconvenience this may have caused.

We request you to please share the registered details, so that we can address your issues.

Regards,
Team Shine
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