[Resolved]  Shine.com — Profile Booster

I am jobseeker registered on shine.com few years back but not active. when I am searching for new job change I received a call from Shine.com
representative on "06-April-2022", wherein he explained me about Paid services of shine.com with Nominal price of Rs.3292/(Annu)-,
initially i showed no interest but then he(Saurabh Kumar) started flattering about the services offered by them,
wherein he said they will assign a dedicated "Relationship Manager" for me and she will closely work with me to help me to get new Job within few months with this nominal fees only
and i don't have to make any further payment. So, i paid this Rs.3292/- and then she said they will assign a Relationship Manager(Sahil)
and he will call me to get more information about my Job requirement and will help me to find job accordingly as per my preference soon.

As per the Service Highlights

Reach out to 1000+ consultants.
We send your resume to 1000+ consultants
We help you apply to undisclosed vacancies

Next "Sahil" (Relationship Manager) called me on "07-April-2022" at 12.30pm IST and initially
he asked me about my Job preference and post discussion, hhe told me in order to avail good Job,
i would have to get profile sevice and would need make payment of Rs. 4673.00/- and Rs. 7197.00/- and i would get service from excellent shine.com for lifetime.
They said nothing will happen as this is reputed company of Hindustan times and denied for refund. I don't need any service from shine I need my money back.

Below are payment i made to shine.com:-
First payment (Paid) -- Rs.3292/- (Product :- Application Booster Package)

I attached the receipts of every transaction.

I would really appreciate and be thankful to you, if you could help me get my full amount refund from Shine.com at the earliest.

Please let me know, if you need any other details or information from my side.

Thank you very much for you help in advance.

Thank you & Best Regards
Was this information helpful?
No (0)
Yes (0)
May 18, 2022
Complaint marked as Resolved 
Shine.com customer support has been notified about the posted complaint.
Apr 07, 2022
Updated by Sandeep Ds
Attached the payment details.

Apr 12, 2022
Updated by Sandeep Ds
There is no update from the Shine team on this. Please escalate this as there is no response on this. They try to take undo advantage of this and give some reasons.
Verified Support
Apr 16, 2022
Shine.com Customer Care's response
Dear Sir,

Refer to your complaint, we would like to notify you that you had made the payment against the services which has been activated.

Furthermore, you are our most valuable customer, therefore you might get calls from our sales representative proposing any other paid services at attractive prices and it is up to you whether to avail or not.

We request you to please utilize the service and take a maximum benefit of it.

Regards,
Team Shine
Complaint comments 

Comments

Shine team, Please check and refund the payment

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Shine.com
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    77%
    Complaints
    4353
    Pending
    440
    Resolved
    3215
    Shine.com Phone
    +91 12 4432 6930
    Shine.com Address
    11th Floor, Park Centra, Sector-30, Gurgaon, Haryana, India - 122001
    View all Shine.com contact information