[Resolved]  Shine.com — refund hasn't been initiated yet

Address:	122001
Website:	shine.com

Hi all,

I went through an interview process through shine for weeks back. The process was carried out by a so called third party "careerscribe" which has a tie up with "shine.com". It all started on 12th of october, 2017. I received a call from one of their executives saying that i have an opportunity in bangalore at an mnc and that i needed to pay them 2500rs for the initial follow up with the company from their end.
After paying this amount i received a mail from them about complete refund once the first interview completes (I was told to undergo two interviews in the mail itself).

On the same day itself they told me that the company in which i have to interview requires some "online verification" for which i had to pay 6500rs. They told me that every penny that i am paying was completely refundable and that i should trust them on this. So i ended up paying them this amount as well. I again received a mail from them about the money being completely refundable.

The very next i. E. On 13th october, 2017 they sent me a link "http://profileonline.in/e-profiler.php" and said that company requires the candidates e-profile which can be generated with the provided link. For this they asked me to pay 9000rs more. Now i did get this thought that i am being conned and that this is all a scam but they said that in order for the complete amount to be refundable i have to undergo first interview. So i paid them this too. For this also they sent me a mail about the refund and all. First interview happened on the 14th of october, 2017 and the guy told me that i will be informed as to how the interview went.

So while i was waiting for the reply from the company as to whether i made it to the second interview, i repeatedly called people from "careerscribe" and told them that the first interview was over and that now the money should be refunded. They told me that it was diwali week and my money would get refunded by 23th october, 2017.

On 21st october 2017, i recieved a mail from the mnc saying that i made it to the second interview. It was scheduled on 23rd october, 2017 i. E. Monday. On reaching their office i got to know that there was no person with the contact name mentioned in the mail from the company. I repeatedly called people from "careerscribe" but there was no reply from their end. I even mailed them that i will go legal and take actions against them. But they didn't pay any attention to it.

On 6th novemeber, 2017 a guy name "aman choudhary" claiming to be hr from shine called me and said that my application has come to them and that my money will be refundable now. But just like every other time there was a catch. He told me that i had to pay 30% of the total amount (18000rs) as gst to the bank and then he will generate an invoice and then only my money will get refunded. He didn't even sound like an hr and was fully rude and misbehaved over the call. I haven't received his calls since then. I am not sure whether that was someone really from "shine.com" or a fraud claiming to be the hr.

So i would kindly like to request shine.com to look into the matter and initiate the refund process.

Contacted below people:
Nivedita shergill : [protected] ([protected]@gmail.com)
Yogesh tripathi (Careerscribe hr) : [protected] (Yogesh. [protected]@gmail.com)
Aman choudhary (Shine hr) : [protected] ([protected]@gmail.com)
Kiran : [protected]