Shine.com — Refund of Money for not providing the services

Address:Gurugram Haryana 122001

Dear SirMadam,
With reference to the Service Request no. SAK[protected] regarding the disputed transaction, I am not satisfied with the resolution provided by the bank.
Except the 1st transaction of INR 3373.61 on 9th April, 2022 no other transactions were authorized by me.Even this transaction was also disputed as I was not told about these charges and after paying the charges also I have not received what was promised.
All the other 3 transactions conducted on 11th April i.e. INR 5320.70, INR 9792.89, INR 16383.31 were fraudulent transactions conducted on my behalf without my consent.
Kindly block these transactions so that the amount does not get credited to the merchant.Please reverse the charges at the earliest to my credit card account.
I am a service class employee and INR 34000approx is a very big amount of money which I cannot afford to lose at any cost.My mother is 65 years old and I have a 2.5 year old daughter.I am the sole breadwinner for my family of 4 people.
I hope you understand my plight and reverse the charges at the earliest for which I will be highly obliged and ever grateful.Dear SirMadam,

With reference to the Service Request no. SAK[protected] regarding the disputed transaction, I am not satisfied with the resolution provided by the bank.
Except the 1st transaction of INR 3373.61 on 9th April, 2022 no other transactions were authorized by me.Even this transaction was also disputed as I was not told about these charges and after paying the charges also I have not received what was promised.
All the other 3 transactions conducted on 11th April i.e. INR 5320.70, INR 9792.89, INR 16383.31 were fraudulent transactions conducted on my behalf without my consent.
Kindly block these transactions so that the amount does not get credited to the merchant.Please reverse the charges at the earliest to my credit card account.
I am a service class employee and INR 35000 approx is a very big amount of money which I cannot afford to lose at any cost.My mother is 65 years old and I have a 2.5 year old daughter.I am the sole breadwinner for my family of 4 people.
If you are truly dil se open then please read this email with an open heart and you will come to know who is right and who is wrong.Then provide a solution.You are my last resort in this case and If you do not help in this regard then I will have no other option. If the Bank does not help then what is the use. Please read the word file to understand the whole story.The name of the person is different but story is same.
I hope you understand my plight and reverse the charges at the earliest for which I will be highly obliged and ever grateful.
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