Shine.com — Refund of payment and unprofessional behaviour

I am Rizwan Khan one of your customers enrolled a week back. During my discussions with your officer Mr Abhishek Rajawat not even once did he mention about the amount involved and that the services by shine.com through shine learning were not mandatory after the payment was made for verification services of my job and education .I was asked to pay again for resume preparation (₹18119)which I thought would be the last payment however again I was pushed into making another payment for leadership certification(₹29906) .In total I had paid by the time ₹70745, not even once it was mentioned that it was not mandatory .I feel aggrieved that I was never told about the expenses beforehand .I was kept in the dark and was pressurised. This sort of conduct is unprofessional and belies trust .I want a refund as early as possible of the amount paid for resume Writing and for leadership certification since the payment is just a week old and shine.com did not respond to my earlier mails .I have no issues for the payment made for verification services. Please take immediate action to refund the amount.Being a reputed organisation I am sure the matter would be taken up seriously and the refund processed as early as possible.