[Resolved]  Shine.com — refund of service payment

I had registered for a payment service from shine.com and paid charges through online. But since two months till date i have not received any response from shine. On 21/10/17 i got call from contact no.[protected] informing me to refund my fees as company is unable to provide me services. During refund process instead refund my amount again transferred to said contact number paytm account which is as per instruction of shine person contacted. Transferred amount is 5978rs. After asking he replied that this amount will also be refunded after some time you have to wait for some days more. Later i came to know this is fraud transaction. I have the details of transaction numbers. I request you kindly help me to refund my payment.
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Nov 29, 2017
Complaint marked as Resolved 
Shine.com customer support has been notified about the posted complaint.
Verified Support
Oct 29, 2017
Shine.com Customer Care's response
Hello Sir,

Kindly share the details of transaction and communication at [protected]@shine.com so that we can track the issue and help you seek redressal.

Team Shine
Complaint comments 

Comments

Few days ago I mailed my cv.after mailed I received more than 5 calls from different person.1 person told me that she is from shine.com and told me pay rs1500 for registration.some others are told me rs2000 thousands for registration.i think all of them are fake...
I want to know what is the procedure of selection...of shine.com...pls ans me..
Shine.com Customer Care's response, Oct 29, 2017
Verified Support
Hello Sir,

Unfortunately, there are individuals or companies who mislead people into paying them by misusing the name of Shine or other job portals. We have no relation to them and we regularly issue public notices and emails to raise awareness about this.

Therefore jobs seekers are advised not to indulge in any monetary engagement with such sources in the name of guaranteed interviews and jobs with employers.

Please go through the disclaimer on our website: https://www.shine.com/myshine/disclaimer/
Team Shine

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