[Resolved]  Shine.com — refund request of rs, 13806

Address:

HT Media Limited, 11th floor, BPTP park centra, sector 30, Gurgaon - 122001

Good morning,

I'm not sure whom do i need to reach out for refund.
Hope i will get a solution from you on the below request. I have already sent an email to [protected]@shine.com, [protected]@shine.com & [protected]@shine.com but no response yet and that is the reason sending an email to you.
Kindly take the necessary action and refund the same.

Req for refund - rs.13806
I'm sivakumar from chennai, i was contacting shine for paid service to find out an opportunity. Initially they asked me to pay rs. 2655 for initiating the processing and they did not inform me that assigned person will charge seperately.
However i spoke with the assigned person she said some verification service and she asked me to pay rs. 4673 and i paid too. Again, she asked me to pay the educational verification service of rs. 6478, i said just before i paid but she is again asking me to pay the rs.6478 and i paid too.
And before i paid i clearly said many times going forward i will not pay any single bucks she also confirm that you don't need to pay anymore. Then with in few mins she asked me to pay rs. 9558 for presentation service. I said i'm not willing to pay the money i want my money back what all i paid.
So here the total money is rs.13806
I'm really pissed of the service what you provide. Its really not fair. And i really don't need any job from the paid services.
Kindly refund my money back to my account. I will attach the screen shot what i paid.
The below contact persons contacted me. And you can reach me out to my number - [protected]

Surbhi - [protected] (Paid rs. 2655) on 23/5/2020
Rajni - [protected] (Paid rs 4673 & 6478) on 25/5/2020

Hope you will understand where the communication was not given to me properly. Once i done the payment only they are telling me about the other services.

Thanks,
Sivakumar m