Shine.com — Regarding Job and Interview Assistance Service Refund

I have purchased a service from shine i.e Job and Interview Assistance Service as per the recommendation of your relationship manager and Order Id is CP395312.

I have tried to use the service but the Aspiration company which provides the service sends only emails once a month and in emails, they sent randomly job links from LinkedIn. Also, no job link didn't match my profile.

Also, I have filed a complaint against the company which provides the service so their reception called me which doesn't know anything about my profile and their seniors told me that the market didn't have Jobs according to my profile. On the other hand, I am able to find job opportunities according to my profile on my own.

I think Shine didn't know anything about any service provided by companies.

I have wasted enough time with the same and I request for a refund because they didn't care about the customer and don't know how much job is important to others.

Also, every time shine employee displays that we are affiliated with HT Media Limited to hide that we are not a fraud.

My contact number is [protected] and my email is [protected]@gmail.com
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Shine.com customer support has been notified about the posted complaint.
Verified Support
May 26, 2022
Shine.com Customer Care's response
Dear Sir,

Refer to our discussion with the concern team member, hope all your concerns has been resolved.

We request you to please utilize the service and take a maximum benefit of it.

If there are any other issues that need to be addressed, now or in the future, please inform us. We will be happy to assist you with additional information and of course to answer any questions from your side.

Regards,
Team Shine
May 28, 2022
Updated by ShubhamBansal123
My issue is not resolved. You are forcing me to use your fraud services and disagree with the refund.
I don't want to use your fraud service.
Please provide a refund for the remaining time of your fraud service if you don't want to make a complete refund.
Note: I disagreed with our discussion because you are saying the same thing again and again.
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