[Resolved]  Shine.com — Request for refund my money from shine carrier services

Address:560100
Website:shine.com

Hi,

Date of the incident - 28-jun-2017
Client # - [protected], [protected]
Contact person email - nidhi. [protected]@shine.com, puran. [protected]@shine.com

I have received a call from [protected] (Ashish), [protected] (Pooja) saying that they are from shine and will be assisting me in getting a job. They were saying rs 2997 on telephone call as the first service charge for resume services. Then asking for rs 8699 for interview preparation & my job thought report on email with line as discussed i. E, without discussing the charges part on telephone.

The charge details they were not sharing me in prior on telephone call or by email and again for doing certification they are asking for rs 13000 and ended with rs 9999. On every call they said that this is the final amount and they wont be charging more for doing the service and on email they were asking for charges and which is not acceptable.

When i said this is not acceptable, the person who called me multiple times till they get the money, disconnected the call.

I have paid (2997 + 8699) rs 11, 696. Please refund my money and i don't want to have this service now.

Please refund my money rs 11, 696 to the below given account as soon as possible.

Name - ruthramorthy karthikeyan
Bank - hdfc
Account no.[protected]
Ifsc code - hdfc0001752

Kindly consider my request and refund my money.

Thanks & regards,
Ruthra
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Jul 5, 2017
Complaint marked as Resolved 
Resolved by contacting Customer Care - 01206158822
Shine.com customer support has been notified about the posted complaint.
Jun 28, 2017
Updated by Ruthrax
Hi,
My Contact # - [protected]. Please do help me to get the refund.

Thanks & regards,
Ruthra
Verified Support
Jun 28, 2017
Shine.com Customer Care's response
Dear Sir,

With reference to your concern we tried to contact you twice but the call got disconnected, so request you to please share a convenient time with us for discussion.

Regards,

Team Shine
Verified Support
Jul 06, 2017
Shine.com Customer Care's response
Dear Sir,

With reference to our discussion we hope all your query are resolved, we look forward to hearing from you regarding our services.

Regards,

Team Shine
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