[Resolved]  Shine.com — Return back money

Address:9th Floor, Tower C, UNITECH CYBER PARK, Jharsa, Sector 39, Gurugram, Haryana 122001
Website:www.shine.com

Hello sir/Mam,

Today I registered in shine by paid Rs- 3747.66 at 10:51Am[protected] by credit card. And your telecaller representative ensure me I will get job and one RM asign me and he will assured that I will get job..
[protected]time-02:48Pm) RM name Shiva or shivpratap from shine called me from mob number [protected] and he take all information about my career and he will ensure provide job to me and ask me to do final payment Rs-4833.01 so that he will ensure that i will get job within 07 to 10 days without any obligation and no further charge to pay from my side. I ask him so many time their is any other option apart from this he denied as I know Hindustan times media and his reputation I paid that amount. Within 2 second I get again mail for pay Rs-9557.
I asked him you said this (4833.01) is your last payment after you send me again this amount he said you have to pay this amount also otherwise we can not provide you service and you forgot all this Rs 8580.67 (3747.66 +4833.01).

I ask him for that if you can't provide service you return my payment. I called him again and again I asked him to transfer my call to his senior so I ask him. he denied.

This situation alert me that their is so many hidden charges here after one payment you ask me again for more high payment. If I paid again it's going on or if I denied I can not get money.
1st pay payment-3747.66
2nd payment is more high-4833.01
And again ask third payment-9557 this is again more high from 2nd one.
And what will be forth, fifth and many more payment i don't know..
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Feb 8, 2024
Complaint marked as Resolved 
Not resolve
Shine.com customer support has been notified about the posted complaint.
Verified Support
Feb 10, 2024
Shine.com Customer Care's response
Dear Sir,

We take customer satisfaction seriously and are glad to hear from you.

First, we would like to apologize for the frustration you've been experiencing recently. We want you to know that we appreciate your feedback. It will allow us to resolve any problems that occur and help us to improve our services.

We will respond to you on Monday and we request you to bear with us in the interim. Thanking you and assuring you of our best services at all times.

Regards,
Team Shine
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    11th Floor, Park Centra, Sector-30, Gurgaon, Haryana, India - 122001
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