[Resolved]  Shine.com — rude behavior and shouting if asked for refund and not-responding

Address:Anand, Gujarat, 388001
Website:www.shine.com

I got a call that i got a home-based job of fill 30 forms a day and this stupid site said that i am selected and i have to pay 1300/- registration fee which is then to be refunded if i am not willing or i don't get the job.

My first call was at january 10, then continuously for 8 days they played me very bad. I got a stupid pretentious call on between 11-13th date from some number and then i was asked couple of questions about me and my family and then call ended. Even i answered correctly the guy again asked the same question and said to give more details. Then the guy said to me to be ready for the next day. Then the next day no calls.

Since then i have been trying to call these shine people. I got that male shine person's number deleted as i did not save but other shine lady "the who one confirmed my job at vodafone" had her number in my phone. Now +[protected] this is that lady. And she is the most annoying and inhuman person i have ever talked on the phone.

I asked her to give that other guy's number and she just said, " i will connect you to that sir and you can call on this number" and i asked her often to give that male shine guy's number and she never gave me.

On 18th january 2018, at 12:52 she finally received my call after a many efforts since morning.

Now this lady +[protected] she just bluntly replied to me and shouted at me when i asked for refund. I complaint that i have had much and i don't want to be a part of shine and also i am called form quickr for fake job and upon investigation it was a fake. I said because of your irregular replies and blunt answers and also due to this issue with quickr, i do not want to be a part of you. Kindly refund my money.

She shouted, "interview ke liye call aaya tha na??? Aaya tha naa??? Aaaya thaa naaa???" and she also said, "me kaha manaa kar rahi hu pese dene ke liye?" then she cut.

I want my money back rupees 1300/- and i am not in the mood to destroy my life over this.

I have been unemployed for almost 3 months and i am a very sincere person and i have a good academic life.

Why did i call these #??? To be a part of this nonsense???

I think government should really shut these people down forever.

This is my first ever complaint and i sure hope it is my last. I am fed up.

I am a poor guy. I am not rich that i should not complaint. My parents have struggled and i have done job to earn money. And this what i get???
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Feb 19, 2018
Complaint marked as Resolved 
Shine.com customer support has been notified about the posted complaint.
Verified Support
Jan 19, 2018
Shine.com Customer Care's response
Dear Sir,

Greetings from shine learning.

With reference to your complaint, we cannot extricate records utilizing your name.If you are a paid client of Shine.com, please share your bank statement or contact number with us to enable us to check your profile and address your concerns.

These days a lot of fake recruiters are calling the candidates using the name of reputed job portals and extract heavy money from them. We will like to clarify that Shine.com is not linked with any such recruiter or consultants/Paytm.

Please note that Shine.com is not responsible for, and expressly disclaims all liability for any such communication via email, SMS or phone call by a frivolous source claiming to have got the contact details of the concerned person through or representing Shine.com.

Therefore jobs seekers are advised not to indulge in any monetary engagement with such sources in the name of guaranteed interviews with employers.

This kind of no such activity has been done at our end, in association with such fraudster. We have been receiving such complaints from some customers/general public who have become victims of such fraudulent and cheating activities at the hands of many criminal elements.

Also, many senior authorities have been initiated by our company to control these activities. Being a responsible company, we wish to support you in all ways possible and assist you to find out the fraudsters involved in duping you to make payments for services.

Please go through the disclaimer on our website: https://www.shine.com/myshine/disclaimer/

Regards,
Team Shine
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