[Resolved] Shine.com — Shine Learning.com Shine learning has charged me 1.4 Lakhs on Job opportunity

[Resolved] Shine.com — Shine Learning.com Shine learning has charged me 1.4 Lakhs on Job opportunity

D D Dhana Sekar from Chennai, Tamil Nadu

I was called up by Kuldip singh today and started talking about the charge of 4660/- as under "Improved Visibility Package" followed by the below charges. I was on continuous call with the person and there had been repeated mails with Invoices send for payment to be made and in around 2 to 3 hours time, it became nearly around 1.4 lakhs charged starting improvements to the profile and more visibility towards job offerings. Improved Visibility Package - 4660/- Job profile Verification - 6838/- Education Verification - 8495/- Career Assessment Test with Expert Counselling - 15759/- Professional Summary + Career Management essentials - 22418/- Jobs on the Move 180 Days + Linkedin Profile Summary + Application Highlighter - 34572/- Job and Interview Assistance, Master In Leadership and Strategy Management Training & Certification - 47199/- Please never pick up calls from this fraud group, I have lost all my hard earned money in name of a better placement to give, with an improved CV across Top employers. Please let me know how to get back my hard earned money. The Person (Kuldip Singh) called me from number [protected]. This Fraud group needs a better punishment so that they don't continue this further. Cheating anyone's hard earned money would end up doubly as unforgettable pain for this fraud group. Kindly help me with a solution to this please. +9 photos Was this information helpful? No (0) Yes (0)
Aug 10, 2021 Complaint marked as Resolved Shine.com customer support has been notified about the posted complaint. Verified Support Feb 10, 2021 Shine.com Customer Care's response Dear Sir, Thank you for your email. Refer to our discussion, we agree with you that you were having a lot of expectations based on the enrolled services. Our team has suggested more services based on an evaluation on your profile that could add a professional credibility and your profile could be represented very uniquely with multi skills. We greatly esteem your relationship with our company and are very sorry for the inconveniences you have suffered. We have connected with you to address the concerns during the welcome call. We have clarified your every issue during the same. Hence, the services were activated as you have given your verbal and written consent to process with services. It was done, dated 22nd Jan 2021 and we have shared the acknowledgement email for the confirmation. Beyond this, we again connected with you to address the issues in your services during the feedback call dated 23rd Jan 2021 but you have not raised such concerns. Hence, we are sorry to inform you that the refund could not be processed at this time due to our policies and the time it has spent with you. We suggest you utilize the services as you have enrolled in the services based on your mutual understanding. We promise to always offer you the best assistance possible always. Please accept our apologies and utilize the services and avail the benefits accordingly. Regards, Team Shine
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D Dhana Sekar

from Chennai, Tamil Nadu

I had started raising concerns from the day 1 of paying the amount as i felt it is not worth 1.4 lakhs of payment made. The immediate next day on Jan 21st i did talk to your representative named Kuldip Singh mentioning about the refund, further again there had been 5 to 10 mails atleast been shared with Munsh who is so called the Relationship manager at different dates mentioning the ask for refund but it has not happened. Attaching the snapshot of refund policy mentioned in shine.com website itself and dont know how can you mention that refund is not possible that too such a huge amount of money, while i have taken none of your services further.

This has to be taken up Legally and i need my money back.

This has caused me a lot of depression of losing such a huge money into this scam. You would need to answer me for all of this.

See the attachment (first point) with the refund policy. Don't blindly end up cheating a Citizen like this.

nitinkumar84

from Ghumarwin, Himachal Pradesh

D Dhana Sekhar Sir
What is the status of your comlaint. I am also victim of Shine.com for Rs.15.lakh.

Did you refund any amount

D Dhana Sekar's [Complaint's author] reply, Feb 16, 2021

I am yet to get back any refund. I have raised a legal notice against them through my lawyer. They are yet to respond back.

We need to collectively raise a case against this fraudulent group and sue them in court.