[Resolved] Shine.com — took money telling will get the recruiters and did not even process further. to process again they are asking money.

[Resolved] Shine.com — took money telling will get the recruiters and did not even process further. to process again they are asking money.

C charantej14 from Bengaluru, Karnataka

First i received a call from shine.com telling if you pay money for your profile. We'll make recruiters to visit your profile more. So i paid rs 4248/-. After paying they called me to update the resume, and sent me another link to pay rs 5899/-. I asked them that you did not mention that there will be any other further charges, they told that paying that amount is mandatory. So, i ask them for the refund amount of rs 4248/- (The money which i paid at first). They told it's not possible to refund money, and even told me to pay the amount of rs 5899/- or loose your rs 4248/-. I googled the reviews after reading reviews i understood that shine.com is worst website. Many people got cheated and complained. And there is no action from the government. I kindly request you to punish the shine.com people for this kind of cheating and save more people from being cheated. +2 photos Was this information helpful? No (0) Yes (0)
Apr 22, 2019 Complaint marked as Resolved Did not solve this Yet Shine.com customer support has been notified about the posted complaint. Verified Support Feb 26, 2019 Shine.com Customer Care's response Dear Sir, Greetings from shine learning. With reference to your complaint, we are unable to extract records using your name. If you are a paid user of Shine.com, please share your bank statement or the registered email-id to help us check your profile and address your concerns. Regards, Team Shine Mar 02, 2019 Updated by charantej14 [protected]@gmail.com This is email Id. Apr 22, 2019 Updated by charantej14 This is not still resolved Verified Support Apr 29, 2019 Shine.com Customer Care's response Dear Sir, Thank you for your email. This is to bring your kind notice that this case is not a regular scenario for us. We take great pride in treating our customers as a valuable asset to us. As a testament to our strive for perfection, we have taken steps to ensure that this will never happen again by with any customer. If you are getting a call for further payments, then might be sales team proposing you some value added service which is up to you whether you want to buy it or not. We are very sorry that this happened to you, but rest assured it would not happen again as we are marking your contact number on DND and you will not receive any marketing calls. Moreover, every coin has two sides likewise every scam or complaint is not always committed by the accused person or company. Shine learning is a highly reputed company in India so might be possible someone is using the name of this site to bring down their reputation. Please utilize the service for which you had made the payment and take a maximum benefit of it. We look forward to continuing to provide you with the best possible service. If there is anything else we can do for you, please inform us. We will be happy to assist you with additional information and of course to answer any questions from your side. Regards, Team Shine
Add a Comment	Share
Submit Close