[Resolved] Shine.com — Unethical behaviour and cheating

murali_atr

Address:

web portal

Today I got a call from Shine jobs executive and informed me about the payment service INR 4660 . Then i made the payment . Then she said that that she would like to discuss about the profile and about the service . In the evening she informed few things about the profile and told me that i have to pay for the profile verification INR 7197 and certificate verification INR10831.Then only she can proceed .while I asked is there any other payment required She said no thats all . I made it .immediately she asked me to pay for job and interview training 13087 then only She can proceed . Then i asked why did you say no further payment required .then As I dont like to continue I did ask for repayment . She said that they never make repayment .

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Aug 5, 2021

Complaint marked as Resolved

Shine.com customer support has been notified about the posted complaint.

Verified Support

Mar 09, 2021

Shine.com Customer Care's response Dear Sir,

Refer to your complaint, we tried to contact you, but unable to get through as there was no response, request you to please share the convenient time for the discussion.

Regards,
Team Shine

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Comments

Shine.com Customer Care

from Noida, Uttar Pradesh

Verified Support

Dear Sir,

Greetings from shine learning.

Refer to your complaint, we would like to notify you that we are unable to track the order with the help of your name and contact number, if you are paid customer of shine then we request you to please share the register contact number or email id so that we can check your profile and address your concern.

If there are any other issues that need to be addressed, now or in the future, please inform us. We will be happy to assist you with additional information and of course to answer any questions from your side.

Regards,
Team Shine

murali_atr's [Complaint's author] reply, Mar 7, 2021

Order NO 309270
309256
Another transaction details as follows
Transaction ID IN20210224_449005449005_1614146337
Name MURALI MANOKARAN SHANMUGAM
Email [email protected]
Mobile 9700323245
Amount (INR) 4660.00

murali_atr

another order 309096

Shine.com Customer Care's response, Mar 9, 2021

Verified Support

Dear Sir,

Refer to your complaint, we tried to contact you, but unable to get through as there was no response, request you to please share the convenient time for the discussion.

Regards,
Team Shine

murali_atr's [Complaint's author] reply, Mar 24, 2021

Hi
the problem is not yet resolved . But the status of my complaint appears as "Resolved" . I have received some message in Whatsapp that they will send the account no I have to pay RS4660. when i asked why ... They said pay Rs2260 then they will return the money. What are the messages sent by them were not having any clear information and ultimately they need some money RS4460 or Rs 2260. Just she needs that money. thats all