I am writing to bring a serious matter of consumer exploitation to your attention, involving my recent experience with Shine.com and their representatives while seeking job assistance services and opportunities for employment abroad.
During my interactions with Shine.com representatives, I was promised job assistance abroad upon making an initial payment of 3047/-. Trusting this assurance, I made the payment using my credit card and opted for EMI, with the belief that it would secure the promised services.
Subsequently, I was contacted by a representative who informed me about the need for an educational verification step to proceed with overseas job opportunities. This step required an additional payment of 5192/-. Assuming it was a necessary requirement, I made the payment as directed.
To my surprise, the situation worsened when another representative communicated with me, demanding a payment of 9556/- for job verification. Despite being assured that there would be no further hidden charges, I felt compelled to make this payment to move forward with the promised job placement.
Regrettably, the distressing experience did not end there. Recently, I received another call requesting a payment of Rs. 10 as a prerequisite for initiating a refund process. Given the previous instances of deceptive practices and seemingly endless payment demands, I did not pay the requested amount, as I feared it might be another fraudulent attempt to extract money from me.
I must express my utmost dismay and disappointment in this matter. I have been misled and subjected to a series o[censored]nexpected financial demands despite being promised transparent and reliable services.
To support my claim, I possess all the transaction IDs for the payments made to Shine.com. These transactions include:
Transaction Date: 20/06/2023
Merchant Name: Shine.com
Transaction Amount: 3122.53
Transaction ID: IN20230620_[protected]_[protected]
Transaction Date: 20/06/2023
Merchant Name: Shine.com
Transaction Amount: 9945.08
Transaction ID: IN20230620_[protected]_[protected]
Transaction Date:20/06/2023
Merchant Name: Shine.com
Transaction Amount: 5192.00
Transaction ID: IN20230620_[protected]_[protected]
I am seeking the intervention of the Indian Consumer Forum to investigate this matter thoroughly and hold Shine.com accountable for their deceptive practices. Moreover, I earnestly request your assistance in ensuring a full refund of the excessive amounts I have paid under false pretenses.
I hope that the Indian Consumer Forum will take prompt action to address this complaint, protect consumers' interests, and prevent others from falling victim to such exploitative practices in the future.
Thank you for your attention to this matter.
Was this information helpful?
Refer to your complaint, we are unable to track the order with the help of name. We request you to please share your registered details so that we can track the order and address your issues.
Regards,
Team Shine