[Resolved] Shine.com — deduction of money

Deepika Malashi

from Mumbai, Maharashtra

Address:

Ghaziabad, Uttar Pradesh, 201010

Hello
we were told to pay 10 rs on the shine.com website and suddenly I received a message that my 3800 rs was deducted from my account
Then I got a call from shine .com, they told me to provide again a otp as they want to refund my 3800 .. fortunately I didn’t provide them the details
This is so disturbing .. the guy keep on calling me from shine.com and asking me to provide otp so he can refund the amount in my account. His name was Vishal sharma and his id was shin3214ed.
First of all it feels you guys are hacking our account and charging the amount .. secondly if I call ur call Center no body is replying which is pathetic
How can I get my money back???
Regards
Deepika

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Dec 10, 2019

Complaint marked as Resolved

Shine.com customer support has been notified about the posted complaint.

Verified Support

Nov 06, 2019

Shine.com Customer Care's response Dear Sir

Greetings from shine learning.

The below details does not belong to shine.com. Shine learning provides various career services and helps you to highlight and feature your profile among recruiter on our job portals but does no guarantee jobs as you are contacted by recruiters on the basis of job availability.

These days a lot of fake recruiters are calling the candidates using the name of reputed job portals and extract heavy money from them. We will like to clarify that Shine.com is not linked with any such recruiter or consultants.

Please note that Shine.com is not responsible for, and expressly disclaims all liability for any such communication via email, sms or phone call by a frivolous source claiming to have got the contact details of the concerned person through or representing Shine.com.

Therefore jobs seekers are advised not to indulge in any monetary engagement with such sources in the name of guaranteed interviews with employers

In case of any queries, you can call us on [protected]/[protected] or email us at [protected]@shine.com