[Resolved] Shine.com — forcefully making me pay for services that I refused to make payment. | |||||
This is to bring to your notice that I, Somrita Ghosh have registered myself with platform for seeking good job opportunities by paying Rs. 4696 to which I was then connected to Dheeraj Ojha, who asked me about my past work description, salary structure, notice period etc. He then told me that an executive will call me and inform me regarding how my CV would be enhanced for recruiters to get noticed. He then called me and started explaining me about things that I could hardly understand and kept on charging me forcibly for different CV enhancement links to make payments. I even denied several times but he kept on coercing me to make payments and every time and for every other transaction toon link the value got increased. It was when during the last proforma I noticed, that the amount to be paid was huge n I denied payment because it was around Rs 24779 that was when I requested them to block my account and refund my money to which they denied on the basis that you have no refund policy. How on earth can Shine.com forcefully make someone pay to which your client cannot afford and then claim no refund policy first and secondly without any prior payment or cost structure clarifications or information for CV enhancements to the client or job seeker, can they implement proforma Invoice one after another without even asking whether that person would be able to pay that amount or not. So since I have myself paid an amount of Rs. 40000 (approx), I requested them to refund the said amount within to which they denied.I want full refund of the amount paid as soon as possible. Because this whole process was misleading from the very beginning without clearly describing the amount to be paid at the very beginning. Otherwise I would have rejected payment at the very beginning. Was this information helpful? | |||||
Feb 20, 2019 Complaint marked as Resolved Shine.com customer support has been notified about the posted complaint. Verified Support Jan 18, 2019 Shine.com Customer Care's response Dear SirGreetings from shine.com With reference to your comment, we would appreciate the opportunity to respond to your concern.Kindly share the contact details with the transaction details so that we can get in touch with you and address the concern or you can write to us on below mentioned mail id. For any queries, please feel free to contact us [protected] or email us at [protected]@shine.com. Regards Shine Team | |||||
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