[Resolved] Shine.com — I need a refund for the payment I made for the premium services | |
I would like to get a refund of rs 1.49 lac paid towards premium services of shine.com. The payment was made on friday, sept 11, 2020, however i have not received any mail or login credentials. Also i have not received any form for updation or job verification. I don't want to avail the services, so i would like a refund. Please find attached the screenshot of all the mails, the payment confirmations and the mails that were sent for follow up but were not replied to. I have not availed any services and neither do i intend to in the future. Was this information helpful? | |
Aug 11, 2021 Complaint marked as Resolved Shine.com customer support has been notified about the posted complaint. Verified Support Sep 23, 2020 Shine.com Customer Care's response Dear Ma'am, Refer to your discussion on the welcome call, hope all your concern has been resolved. Also, your all the service has been initiated, Request you to please utilize the service and take a maximum benefit of it. If there are any other issues that need to be addressed, now or in the future, please inform us. We will be happy to assist you with additional information and of course to answer any questions from your side. Regards, Team Shine | |
 1 Comment | |
Comments
Hello Disha, did shine act as they promised or it’s a fraud ?
Reply
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
77%
Complaints
4353
Pending
440
Resolved
3215
View all 4353 Shine.com reviews & complaints
View all Shine.com contact information