[Resolved] Shine.com — money taken without a service

uNlimited Entertainment

Address:

110017

This is for your info that one shine employee mr nitin called me for the paid services for getting a job placement and every time he said that this is the last payment. Please see these invoices and amount i have paid

Our invoice details:
Transaction id in20200115_[protected]_[protected]
Name dr anjum fazili
Email [protected]@yahoo.co.in
Mobile [protected]
Amount (Inr) 4142.00
Address
City
Description

Security alert: in case you receive a suspicious mail from anyone claiming to be a client of shine, asking for your personal information or some money by pretending to offer you a job please do not respond to such mails and bring it to the immediate notice of shine.com by writing to us at [protected]@shine.com. Please note that such offers / emails are a violation of our terms and conditions, and shine.com does not endorse such communication with candidates.

Our invoice details:
Transaction id in20200115_[protected]_[protected]
Name dr anjum fazili
Email [protected]@yahoo.co.in
Mobile [protected]
Amount (Inr) 6961.00
Address
City
Description

Security alert: in case you receive a suspicious mail from anyone claiming to be a client of shine, asking for your personal information or some money by pretending to offer you a job please do not respond to such mails and bring it to the immediate notice of shine.com by writing to us at [protected]@shine.com. Please note that such offers / emails are a violation of our terms and conditions, and shine.com does not endorse such communication with candidates

Your invoice details:
Transaction id in20200115_[protected]_[protected]
Name dr anjum fazili
Email [protected]@yahoo.co.in
Mobile [protected]
Amount (Inr) 13568.00
Address
City
Description

Security alert: in case you receive a suspicious mail from anyone claiming to be a client of shine, asking for your personal information or some money by pretending to offer you a job please do not respond to such mails and bring it to the immediate notice of shine.com by writing to us at [protected]@shine.com. Please note that such offers / emails are a violation of our terms and conditions, and shine.com does not endorse such communication with candidates.

A toatl of 25000 and after that he told me to pay again 13500 for verification which i denied as he all the times befooled me and extracted money. Now today i called shine there one person shivam told me nitin is in meeting and he will call me in 5 minutes which never happened and i recieved one message on my mobile that your service has been closed. Can you tell me for what fraud i paid 25000 rupees without any thing from shine side. Please help me to get refund of my hard earned money. You can contact me on [protected] for any further clarification

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Feb 21, 2020

Complaint marked as Resolved

Shine.com customer support has been notified about the posted complaint.

Verified Support

Jan 20, 2020

Shine.com Customer Care's response Dear Sir,

Thank you for your email.

This is to bring your kind notice that this case is not a regular scenario for us. We take great pride in treating our customers as a valuable asset to us. As a testament to our strive for perfection, we have taken steps to ensure that this will never happen again by with any customer.

If you are getting a call for further payments, then might be the sales team proposing you some value-added service which is up to you whether you want to buy it or not.

Please utilize the service for which you had made the payment and take a maximum benefit of it. We look forward to continuing to provide you with the best possible service. If there is anything else we can do for you, please inform us. We will be happy to assist you with additional information and of course to answer any questions from your side.

Regards,
Team Shine