Shine.com — payment made but promised services. not given. false promising by shine executives

Udayjo

Address:

Gurgaon, Haryana

I was promised 2services, resume highlight and resume booster during all initial communication by the sales team. I negotiated a better price and was informed that a discount of 40% was being provided as a special price. This was after i quoted them a rate given to by a competitor. Once after the payment was made, i was told that my request for discount was rejected by some other team and hence i will now be provided with only 1 service. It’s a clear case of cheating where more services were promised at the same cost but actual services are not provided. I demand my full money back or reinstatement of the promised services.

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Shine.com customer support has been notified about the posted complaint.

Verified Support

Jan 20, 2020

Shine.com Customer Care's response Dear Sir,

Greetings from shine learning.

With reference to your mail, we are unable to extract records using your email id or name. If you are a paid user of Shine.com, please share your contact number or the registered email id to help us check your profile and address your concerns.

Regards,
Team Shine

Jan 22, 2020

Updated by Udayjo Dear team,

My registered email id is [protected]@yahoo.com and registered mobile number is [protected]. Name Uday Joshi. Payment confirmation receipt is attached herewith.