Shine.com — registration fees and document verification refund

 
1 Review
India
 malavka on Jun 25, 2019
I was asked to pay a fees of 4696 for increased visibility, proforma invocie id: in20190624_215233. After i paid that i was told to pay 9439, proforma invocie id: in20190624_215233 for document verification. Then again i was asked to pay 15, 339.
This happened on 24th june evening.
I questioned them about what was this for, and why didnt they tell me earlier about subsequent payments.
I just want refund of the earlier payments now

Complaint Status


[Jun 25, 2019] Shine.com customer support has been notified about the posted complaint.
Verified Support
Shine.com Customer Care's response, Jun 29, 2019
Dear Sir,

Thank you for contacting Shine learning.

We are unable to track your detail with the help of your name and transaction id. Kindly share your bank statement or registered email id so that we will be able to check your profile and address your concern.

Regards,
Team Shine
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    Shine.com - registration fees and document verification refund