[Resolved]  Shine.com — took fraud amount and not initiating refund.

I have been cheated by shine.com by saying they will offer me job assistance. Initially, I recieved a call from some Anoop who said he is from shine. He explained that I need to pay 3500 rs towards paid services and this will be valid for lifetime. I even enquired about during this time i.e. lockdown time, will it be possible to get job alerts for which he explained me that shine guys are going to arrange interviews one or two per day and for sure I will get a job. I have paid that 3500 rs. post one day, I recieved another call from other guy named Gaurav, his said he is on top management position and only looks special senior positions, he was not even able to speak properly and told me his education is from Canada, he worked abroad many years, I am not being judgemental about language, but body language and many things while talking to a person tells the person's personality, he told many convincing things which he failed to and he asked me to pay 10, 000 rs and sent me PI without even notifying and just asked me to open mail and just pay.
I gets so irritated looking at the email with such amount, here my temperament goes up that why This point was earlier not discussed with me at initial call received from that Anoop guy, that I need to pay additional amount. For this point, they were so ruthless in dening my point and asking me to get the verification done from outside. Why should I get it done from out side when I paid 3500 rs and the points were clearly not explained to me properly. I have asked him about a mail explaining the services, I can't pay blindly. He sent me but there were discrepancies between PI and the details he sent me and he wanted me to blindly pay that amount to proceed further. He was also so ruthless in telling about this point. I said, I need time to look into this further and then I will pay as I have already paid 3500 rs like this, which i was already regretting while talking to him. I was totally disappointed and asked to refund my amount for which he said it is not refundable, He was so blunt in telling this point and the moment he realised I am enquiring further he got irritated and disconnected the call. And now both these persons are not responding to my messages. I need my money back or else you will need to face legal consequences since I don't want to associate with shine.com.
Phone numbers of both the persons :
Gaurav : ‭+[protected]‬
Anoop : ‭+[protected]‬
+4 photos
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May 31, 2020
Complaint marked as Resolved 
Shine.com customer support has been notified about the posted complaint.
Verified Support
Apr 30, 2020
Shine.com Customer Care's response
Dear Ma'am,

With reference to your discussion with our team on a welcome call, hope all your concern has been resolved.

Request you to please utilize the service and take a maximum benefit of it.

If there are any other issues that need to be addressed, now or in the future, please inform us. We will be happy to assist you with additional information and of course to answer any questions from your side.

Regards,
Team Shine
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