Shobhit University — not yet original certificate of my graduation

Address:

15 no KRISHNA KAMAL BHATTACHARYA LANE 3RD FLOOR HOWRAH-711101 W.B., Howrah, West Bengal, 711101

Dear sir/mam i am viveka nanda nand jayasawal from kolkata.. I took my b. A. Through your distance education.. I got my mark sheet 4 year ago, but i did't receive my original certificate till now.. I tried to contact you several times but no any contact... This is my last hope.. Pls respond or give me solution. I am adding my delails:
Name : viveka nand jayasawal
Enrollment no: 62ugncc150125
Roll no : [protected]
Contact no : [protected]
Email add : [protected]@gmail.com
I am attached my mark sheet also.