Shobhit University — original certificate not receive yet

Address:

Vill-Nabahatia, p.o.-borkuloi, dist-morigaon,state-Assam,pin-782411, 782411

Sir, i am pallab deka from assam... I took admission in bsc (Maths) through your distance education portal.. I got my provisional certificate nearly 4 years ago... But i did't receive my orginal certificate till now.. I tried to contact you so many times.. Now i got a chance to go to gulf.. But now iam troubling with my certificate.. This is my last hope.. Pls respond or give me solution.
I am adding my details..
Name: pallab deka
Dob:20/12/1990
Enrollment no: umh1522b130002
Roll no: [protected]
S. No. 2k14sde22230
Last appearance : aug 2014

Pls help me, regards, [protected]@gmail.com

And my communication address is
Name - pallab deka
C/o - runu deka
Vill - nabahatia
P. O. - borkuloi
Dist - morigaon
State - assam
Pin - 782411
Please send me the certificate as soon as possible in my given address.