[Resolved]  Shop CJ Network — About defective mobile

Address:Sri Muktsar Sahib, Punjab, 152107
Website:shopcj.com

Dear all

i had purchase online mobile phone i ball company on dated 16 jan. 2016. After twelve days there was occurred a problem in handset. Then i complaint to customer care. They told send the mobile at muktsar branch, but no action can be taken at muktsar. They told there is no imei no bill and without imei no, iball company cannot take any action.
Now i am fully harassed. Please take any action as soon as possible and replace my handset.

Thanks & regards
dr. Paramjit singh
malout, distt. Muktsar
mob.[protected]
+1 photos
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Complaint marked as Resolved 
SHOP CJ Network customer support has been notified about the posted complaint.
Verified Support
Mar 05, 2016
SHOP CJ Network Customer Care's response
Hi Paramjit,
We’ve escalated this issue to the concerned team and request you to allow us sometime.
Complaint comments 

Comments

Hi Paramjit,

We regret that your experience was not up to your expectations. We are eager for a chance to serve you better in future.


Regards,
Shop CJ India

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