SHOP CJ Network Complaints & Reviews

Hi,
I would like to complaint against the shopping channel Star CJ Alive. I ordered a jewelry collection named "Sia Collection" from Star CJ Alive. The product delivered to me is defective. When I complained against the defect they promised to take it back & return my money. Since then I have been trying to contact Star CJ Alive customer care but nobody came to collect the parcel & return my money back. It's...

Sir/Madam:

I booked and purchased a laptop(notebook ) through www.starcj.com. Order number is [protected] , dated 12th March 2012, full payment of Rs.13999 was made through my credit card.

Later on i was informed that due to unavailability of the stock, order was cancelled and within 7 working days I will receive the amount.

Even after rigorous follow up and a month is about to get over, yet...

I ordered a Anksh Launch Bachat Pack of 2 Kurtas from Star CJ site. I got that
product on 6th March 2012 in Bad Condition. My Product is defective. Same day i
called customer care and asked for refund they told me that the product needs to be
collected before paying back. They told me that they will collect product from my
house in 5 working days then i will get money back in 7 working days.Still my goods br...

placed online shopping request through HDFC Credit Card on 26/11/2011 for Rs. 1749 for purchase of Happy calling double sided pan Order No. [protected]. The product was to be delivered in 10 days but not delivered through AFL Courier who in turn issued to ST Courier to deliver same. ST courier later reported the product loss.
No complaint No. given since they say order No. is compliant No.However registered complaint No.[protected]...

Hi Admin,

I have recently purchased Bajaj Food Processor FX 11 Food Factory from Starcj website (Order No:[protected] where they are providing discount on some of the appliances. After one day now they are calling me and said that your order is cancelled due to some wrong amount and we are refunding your money back to your account within 7 to 10 days.

I said why you are cancelling my order If it is not...

I ordered Softel Snack Maker online from www.starcj.com .Received tampered product on 11 feb 2012 with some parts missing, i launched a complaint which was approved on 16 Febuary and was told that the product will be replaced with 10-15 days. I recived a call on 28 Feb that it will take another 10-12 Days for the product to be shipped , but today is 20th march and the product has still not been replaced. I had made numerous calls to the company...

Dear all E-commerce user
Beware of STAR CJ and MNM Trading Solution Pvt. Ltd. who were jointly cheating public.

This in reference to my order no [protected] dated Jan 15 2012 for Whirlpool Magicook MWO 25L (along with assured 6 free gifts namely 8pc super chef starter kit, Dosa Tava, Hand Blander, Coffee maker cordless, Ladies handbag, Recipe Book as telecasted on Star CJ TV dated Jan 15 2012) which was delivered...

Hello,

I had ordered for a Maharaja Whiteline JMG as advertised on television (order no. [protected]) for rs 2495/-. cash on delivery. They also have a toll free no. as advertised which does not work at all. I have had to call them on other no. and place the order. They assured delivery in 5 working days as per their policies and me being in real rush mentioned i need it within 5 days latest else I donot want to place the...

I have placed an order to Star CJ Alive on 2/3/3012 Sia Gulal Collection( order no is [protected]), i had received my order with in 3 working days dated 5th march 2012 when i received the courier and opend it the product is defective and the same day i had complaint to star cj customer care the i have received my order but it is defective so pls. cancel my order and give me my refund. then after waiting for 10 days till date todey no...

DEAR SIR,

ORDER NO.[protected] DTD. 01.02.2012

I BOOKED MY ORDER IN STAR CJ ON[protected] AFTER MANY MANY MANY CALL STAR CJ IS NOT SHIPPED GOODS AND MY ORDER WAS CANCEL ON[protected] AND TILL DATE MORE THAN 200 CALLS TO STAR CJ BUT STAR CJ IS NOT PAY MY MONEY BACK AND NO ANY POSITIVE RESPONSE TILL....

I Had Purchased 75 Pieces Cutting Edge Dinner set from Star CJ. I was delivered Half products only. I gave my complain and after so many followups I got another parcel after 10 days and again the same products were missing. I dint accept the parcel after checking.......Now I have registered missing products complain asked them to refund my money back. I dont think I will get the refund after reading so many complains of STAR CJ in this forum....br...

Startcj has turned up most disappointing experience of online shopping.
To be surprise there so called customer care is also dumb and .
I place an order online on 12th feb2012 order no. [protected].
After multiple follow up I came to know they have no more stock left of that product.
And non of the Shameless came up and updated me about it. Instead I got the sms that your order is dispatched!
Whenever...

I had purchased a product from StarCj Product Code [protected]. The product when delivered had some parts missing (Shredder Blade).

The compalint was raised on 2nd February and till date nothing has been done. I have been trying to reach the StarCj People and everytime I hear is that they raise new complaints against previous one. Everytime they give a time period that wait for 48 hrs or 72 hrs but no followup call is made...

Hi,

I have ordered a product by star cj in last week of dec'11 and they have committed for a free gift with it. Free gift was not received with the product and after some days when it came in 2nd week of Jan'12, i was out of city so cudnt receive it.
Since then i have been following up with them (atleast 3-4 times, they have taken my complaint but i have not received it till 5th mar'12.

Regards,br...

I purchased a microwave owen from starcj.com on 15 Feb 12 and was promised to be deivered within 7-10 days. but the product was not delivered to me todate. on 29 feb 12 I called up their customer service to enquire about my product and was told that my product will be delivered on 29 feb by 6 pm but it was not delivered. so again on 01 March 12 I called up customer service to cancel my order but I was promised by the customer service executive...

Hi,

I have ordered one "Sports Bag" from STAR CJ website on 18/Feb/12 with order number "[protected]" for Rs.29 with using one promo code under some promotional offer received from internet and paid the same amount using my credit card, but they have automatically cancelled this order without any information and my consent, and on 23/Feb/12 I randomly checked my account in website to see shipping status...

Hi ,

I had ordered Maharaja (mixer grinder and juicer) from Star CJ (on call) but unfortunatly the delivered item which i received is defective pics. I have been calling customer care since 10 days but not getting any updates properly .

Kindly help on this.

Regards ,

Shanta Grahacharjee
[protected]...

Hi,
my name is piyush sharma . I had ordered samsung ultra slim fit 29 “ tv on 30/Jan/2012 with order no[protected] I paid rs.- 6999 by credit card. From 04/Feb/2012 to 15/Feb/2012, I DID call starcj many times and got reply every times "you will get your product within next 2to 3 working days". Then after 10 days again I call to customer care then the told me please wait for two days we will resolve this issue after...

i ordered a product from star cj alive on Feb 05, 2012, i made a mistake by doing the payment online, despite of a number of complaints i have not received the product yet...i even made a complaint at the Aremax courier service, stating my docket number and non delovery of the product..... but none paid any attention....
my order number is [protected]...

Dear Sir,
i'm Piyush Saxena have purchased a product "Bhalaria 60pc dinner set" from Star cj alive (web: www.starcj.com) with online process on dt. 30/11/11 along with that product they show on tv two free gift, one of them is hand blander which was defective when i found product delivery, against that i raised a complaint and they promise me to replace it 7 to 10 working days but i haven't got any replacement...