[Resolved] Shop CJ Network — Have not received refund since past 2 months | |||||
Order number : [protected] Name : Ambika Sakthivel, Product Name: Prestige Champ Juicer Mixer Grinder I ordered a mixer grinder for Rs.3044 and received an defective product. I requested for return. But its been 2 months since i returned the product. Still i did not get any refund for my product in my account. When ever i call the customer care people they say everything is on process please wait till next 3 working days, this is happening for the last 2 months. now we are really frustrated about this. We have spent more than 300Rs for phone call to the customer care. I request to Kindly refund the amount as soon as possible. Here with i have also attached my Reverse pickup Sheet. Was this information helpful? | |||||
Jan 14, 2017 Complaint marked as Resolved SHOP CJ Network customer support has been notified about the posted complaint. Verified Support Nov 18, 2016 SHOP CJ Network Customer Care's response Hi Ambika, We’ve escalated this issue to the concerned team and request you to allow us sometime. Thanks! Regards, ShopCJ India Verified Support Dec 12, 2016 SHOP CJ Network Customer Care's response Hi Ambika, We hope we have resolved your issue, thanks for connecting with us, hope we get to serve you soon. Thanks! Regards, ShopCJ India | |||||
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+91 12 4430 6000
+91 22 4128 6000
6th Floor, Star CJ Plaza, Doctor DB Marg, Near Apsara Cinema, Grant Road, Mumbai, Maharashtra, India - 400007
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was received with different size I requested to exchange it before month there is no answer to my complain .
Request you to provide us with the correct order details or registered mob no so that we can do the needful.
Thanks!
Regards,
ShopCJ India`