[Resolved] Shop CJ Network — Manufacturing defect in the sunflame 4 burner | |||||
Invoice Ref #[protected] order date 10/01/2016 We have ordered a sunflame 4 burner gas from shop CJ and it has a manufacturing defect wherein one burner plate is unstable due to which we are not able to use it. After lodging several complains they route to the company (sunflame). And, as per them the replacement product is not available . Why should we suffer in such cases. It's been more than 25 days. Are these products not quality checked by the companies ??? I need a proper attention and appropriate action against them. This is not done. Was this information helpful? | |||||
Complaint marked as Resolved
SHOP CJ Network customer support has been notified about the posted complaint. Verified Support Mar 05, 2016 SHOP CJ Network Customer Care's response Hi manav, we regret the inconvenience caused to you. Please help us with your order # so that we can escalate this issue, and assist you at the earliest. | |||||
 7 Comments | |||||
Comments
The order # is [protected]
Reply
Hi Manav,
Thanks for the information. We will look into your issue and get back to you at the earliest.
Thanks for the information. We will look into your issue and get back to you at the earliest.
I just came to know that you closed my complain...
The issue has not been resolved !!!
Nobody came to change the burner or replace the product..
What is happening ??
The issue has not been resolved !!!
Nobody came to change the burner or replace the product..
What is happening ??
Thank you for your services.
I have to bear with the SHOP CJ, coz I have made a purchase from you.
I have to bear with the SHOP CJ, coz I have made a purchase from you.
SHOP CJ Network Customer Care's response, Apr 14, 2016
Verified Support
Hi Manav,
Our team is working on the issue you will hear from us soon. However we don't have authority to mark complaints as resolved.
Regards,
Shop CJ India
Our team is working on the issue you will hear from us soon. However we don't have authority to mark complaints as resolved.
Regards,
Shop CJ India
SHOP CJ Network Customer Care's response, Apr 20, 2016
Verified Support
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